Collision Repair Estimator

CSN Collision

  • Honolulu, HI
  • 30+ days ago

    Highlights

    This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish. Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team.

    Numbers & Facts

    LocationHonolulu, HI

    Description

    Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team. This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish. Key Responsibilities 

    • Inspect damaged vehicles and prepare accurate repair estimates 
    • Write estimates using industry-standard software (CCC ONE, Mitchell, or Audatex) 
    • Communicate clearly with customers regarding repair processes, timelines, and costs 
    • Work directly with insurance companies to negotiate and finalize repair approvals 
    • Monitor repair progress and update estimates as needed (supplements) 
    • Coordinate with technicians to ensure proper repair procedures and parts usage 
    • Order parts and verify pricing/availability when required 
    • Maintain thorough and organized documentation of all estimates and communications 
    • Deliver exceptional customer service throughout the repair lifecycle 

    Requirements

    • Previous experience as a collision repair estimator required 
    • I-CAR certification (or willingness to obtain) 
    • Experience working with DRP programs 
    • Strong customer service mindset 
    • Ability to thrive in a fast-paced, team-oriented environment 
    • Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex) 
    • Strong understanding of collision repair processes and procedures 
    • Excellent negotiation and communication skills 
    • High attention to detail and accuracy 
    • Ability to manage multiple repairs and deadlines simultaneously 
    • Valid driver’s license 

    Benefits

    • Competitive salary based on experience 
    • Performance-based bonus opportunities (if applicable) 
    • Growth opportunities within a rapidly expanding operation 
    • Supportive, team-driven culture 
    • Modern facility and consistent workflow 

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