Collision Center Administrative Assistant - Northside Lexus

Collision Center Administrative Assistant– Northside Lexus

Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. The Administrative Assistant position provides a thorough introduction into the world of collision repair.

As our Administrative Assistant, you will work with some of the best collision center estimators and managers in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations.

Prior customer service experience is preferred.

 Job Responsibilities

• • Greet Customers and Visitors 
  • Explain repair estimates to customers. Ensure their understanding.
  • As appropriate, help customers process their insurance claims.
  • Answer incoming phone calls.  Route them to the correct associate. Record messages accurately.
  • Enter the data into the appropriate databases.
  • Handle Accounts Receivable.  Coordinate actions with management.
  • Collect payments from customers for repairs completed. Carefully explain repair charges to customers.  Refer disputes to management.
  • Make daily bank deposits of cash and checks received.
  • Receive deliveries of inventory.  Route to the correct associate.
  • Assist with bi-weekly payroll
  • Handle basic administrative tasks – typing, copying, filing, etc. – for management

Qualifications and Professional Attributes

• • Demonstrated ability to work professionally and courteously with customers

• • A people-focused mindset and a passion for providing great customer service

• • Proficiency with multiline phone systems and computers

• • Ability to work in a fast-paced work environment

• • Strong organizational and time management skills

• • Professional appearance and strong work ethic

• • Must be able to communicate clearly and effectively in English

Education and/or Experience

High school diploma or GED

Customer service experience is a plus

 Compensation

Compensation is based on experience and commensurate with Fortune 500 companies. 

 What We Offer:

• • Comprehensive On-The-Job Training and Opportunity for Advancement

• • Competitive Pay Plans

• • Clean Work Environment

• • A Well-Established Company and Stellar Reputation

• • Vacation and Holiday Pay

• • Medical, Dental and Prescription Drug Plans

• • Life and Disability Insurance

• • 401(k) Investment Plan with Employer Match

• • Employee Assistance Program

• • Tuition Assistance

• • Voluntary Benefits and much more!

About Our Dealership

Our business is Growing!

Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. With our recent business growth we are in need of quality individuals to staff our dealership needs. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Check us out on Social Media:

Northside Lexus Facebook

Northside Lexus Instagram

*The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.