College Resource Officer

Posting Details

Classification Information

Position/Classification Title Administrative Support Spec Classification Type SHRA Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory Minimum Experience/Education

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education

The preferred experience and skills for the position include one to two years of experience in office or resource management, demonstrated ability to engage with people, conflict resolution skills, and project management skills.

Required License or Certification

N/A

Position Overview

Primary Purpose of Position

This is a 12-month position that assists the Willie A. Deese College of Business and Economics (WDCOBE) Dean's Office in the effective management of the operations and achievement of long-term success for the College. The goal of the WDCOBE Dean's Office is streamline and efficient processes that result in high quality, accurate, and timely engagement with students, faculty, and administration.

The Resource Officer provides management, operational, and professional support for the Office of the Dean in the Willie A. Deese College of Business and Economics (WDCOBE). This position supports the Dean through managing administrative functions of the College's physical and human resources. The position will manage the hiring processes for WDCOBE. This position will also manage space reservations and provide administrative support for ongoing building maintenance.

This position will frequently interact and coordinate College activities with internal and external parties including University central offices. The individual will interact daily with students, faculty, staff, and external parties. The individual must perform professionally, responsibly, and with independence, courtesy, and discretion.

The University is on a journey to become a Research 1 (R1) institution. The Resource Officer will work with the faculty and staff to support engagement with Human Resources, Facilities, Space Management, University Enterprises, etc. The Resource Office will anticipate human and physical resource needs of the College, formulate potential solutions, and initiate corrective actions. This position will be essential to the execution of efficient and effective operations of an R1 College.

Primary Function of Organizational Unit

The Willie A. Deese College of Business and Economics at North Carolina A&T State University has proudly maintained accreditation by The Association to Advance Collegiate Schools of Business (AACSB International) since 1979. The Accounting accreditation has been in place since 1986. The most recent reaffirmation of accreditation occurred in 2021.

The leadership team for the Deese College includes the Dean, Associate Dean of Research and Operations, the Associate Dean of Student Success & Programming, the Assistant Dean/MBA Director, the MACC Director, the Director of the Transportation Institute, five academic Chairpersons, about 14 administrative services staff and 2 technical services staff. A faculty of over 75 (65 tenured and tenure-track) teach in the Departments of Accounting and Finance, Business Information Systems and Analytics, Economics, Management, and Marketing and Supply Chain Management. Faculty are tasked with providing quality teaching and learning supported by relevant research and service. The student body consists of approximately 1,900 undergraduate and graduate students. Undergraduate degrees are awarded in Accounting, Business Analytics, Business Information Technology, Economics, Finance, Management Information Systems, Entrepreneurship, Marketing, Sales, and Supply Chain Management. The graduate degrees offered are the MBA and Master of Accountancy degrees.

Vision Statement

The vision of the Willie A. Deese College of Business and Economics is to be a national leader in global business education that transforms students' lives.

Mission Statement

The mission of the Deese College of Business and Economics is to develop agile, culturally competent and diverse leaders who use analytical skills to meet the challenges of the future. We accomplish our mission through evidence-based instruction, professional and community engagement, and high-quality impactful research. For more information, visit https://www.ncat.edu/cobe/index.php.

Work Hours From 8:00 to 5:00 on Monday - Friday; some Saturdays as needed Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Required Competency Human Resources Management Duties

Human resources management responsibilities for this position are mainly process and procedure related. The person in this position would monitor HR policies and plans. She/he would support the recruitment and retention process by:

• Develop an effective working expertise of PeopleAdmin systems.
• Handle sensitive and confidential information with discretion.
• Attend HR policy meetings and communicate information on policies, procedures, and laws to administrators, faculty, and staff in the college.
• Gather data, position description, and posting information from administrators, chairs, and college leadership. Prepare new position postings and update prior posting with the assistance of supervisors.
• Assist administrators and leaders with advertising the position and efficiently executing recruiting efforts.
• Arrange details for candidate visits and manage the documentation during the hiring process.
• Support WDCOBE search committees by assisting with visit schedules, space arrangements, and evaluation documentation/support.
• Coordinate quarterly WDCOBE staff meetings.

Required Competency Work Coordination/Planning Duties

Work coordination/planning responsibilities are related to the buildings and physical resources maintenance, upgrades, and construction. These responsibilities will require time management, communications, adaptability, organization, and teamwork. The specific duties include:

• Manage access to WDCOBE, the buildings, the offices, and the physical assets. Distribute and collect keys to/from authorized employees. Monitor and report any security issues to the proper authorities.
• Monitor the buildings and identify physical and IT issues and concerns.
• Manage space assignment for classes, events, projects, faculty, etc.
• Create a process to easily collect information on building and facilities complaints or recommendations.
• Develop ideas, compile research, and make recommendations on potential solutions to issues and problems associated with buildings and physical resources.
• Engage and coordinate with University Facilities and IT to resolve concerns and maintenance issues. Create work orders to initiate actions to resolve issues.
• Monitor all active projects and construction in Merrick/Craig Halls and verify resolution of problems and completion of projects.
• Manage the physical inventory of equipment and physical resources in accordance with policies and regulations of the University.
• Serve as a liaison between the WDCOBE, the Property Management Department, and University Facilities.
• Coordinate the managed print services for the College.
• Coordinate and supervise all telecommunication system requests.
• Coordinate quarterly meetings between WDCOBE Deans and University facilities.

Required Competency Information/Records Administration Duties

Information and records administration involves implementing policies and procedures to capture, access, distribute, store, secure, and ensure disposition of an organization's records and information.

• Develop and distribute surveys and other data collection techniques to gather information about the resources needs of WDCOBE.
• Compile and analyze information about the buildings and other physical resources.
• Prepare, edit, and finalize reports about human resource recruiting practices and physical resource utilization.
• Manage and protect sensitive and confidential data, information, reports.
• Communicate information about resources, projects, and hiring to meet the needs of internal and external constituents.
• Attend meetings with Human Resources, Property Management, University Facilities, Campus Enterprises, Environmental Health & Safety, Parking Services, etc. to share information with WDCOBE administrators, faculty, staff, and students.
• Maintain WDCOBE organization charts and employee directories.

Required Competency Operations Management Duties

Operations management involves the ability to ensure compliance with policies and procedures. It also involves advising the Dean and staff about potential implications for a course of action.

• Coordinate communication and resource related interactions among administrators, other programs and divisions, and various groups such as students, staff members, faculty members, Trustees, and community groups.
• Recommend and implement actions that support strategic plans and effective operations.
• Support WDCOBE special events and projects including communications, space reservations, preparations, execution, and post-event operations.
• Coordinate logistics on conferences, workshops, and events (invitations, mailing, brochures, budgeting, etc.)
• Oversee and execute routine functions such as route incoming mail, answer telephones, relay messages, screen and route calls/visitors, address questions, etc.
• Oversee visitor parking spaces for the College and distribute parking permits for guests. Also work with Parking Services on maintaining the reserved faculty/staff spaces and the assigned visitor spaces for the College.
• Assist with a variety of special projects. Monitor progress of assigned projects; maintain schedules
• Maintain general operational efficiency and perform related activities as assigned by the Deans of the Deese College of Business and Economics.

Position Information

Working Title College Resource Officer Competency Level Advanced Position Number 002062 Recruitment Range $44,510 - $46,750 FLSA Non-Exempt Appointment Type Permanent - Full-time FTE 40 hours/week, 12 months If Time Limited, Appointment Length Organizational Division Dean's Office - College of Business & Economics Organizational Location College of Business & Economics Organizational Unit Dean's Office - College of Business & Economics

Posting Detail Information

Posting Number SHRA3268 Open Date 09/25/2026 Close Date 10/09/2026 Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna - State Health Benefits of North Carolina
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link https://jobs.ncat.edu/postings/41589

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter
• Certificate of Release or Discharge from Active Duty (DD-214)
• Other Document