Highlights
Collector is responsible for communicating consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/bank's satisfaction. Location: Wayne, NJ (onsite).
Numbers & Facts
| Location | Wayne, NJ |
| Job Type | Contractor |
| Salary | $20–$21 Per Hour |
| Year Founded | 2012 |
| Website | https://www.mdmsrecruiting.com |
Description
Collector
Location: Wayne, NJ (onsite)
Duration: 6 Months +
Collector is responsible for communicating consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/bank's satisfaction.
Job Responsibilities
Responsibilities include but are not limited to:
Skip-trace to obtain information to locate customers and/or collateral through low-level investigation.
his includes researching credit reports, Accurint, credit applications and internet sites as warranted.
Trouble-shoot to resolve customer issues.
Update customer information to maintain viable points of contact with our customers.
Required Skills:
Strong verbal and written communication skills. Excellent telephone skills.
Good typing and PC skills.
Ability to prioritize and organize assignments.
Basic knowledge of Microsoft Office applications (i.e. Word, Excel and Outlook).
Basic math skills.
Ability to handle multiple tasks simultaneously.
Detail oriented.
Qualifications
Required Experience:
High School Diploma or GED and a minimum of 3-5 years’ experience in collections or call center environment.
Heavy phone work, doing collections of past due auto and personal loans. outbound and inbound calls. process payments as well. open to any collections type backgrounds (medical bills, credit card bills etc