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Job Description:
The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account receivables; Maximizes the Hospitals’ cash flow and minimizes the Hospitals’ bad debt expenses. Contacts patients to resolve balances. Offers payment plan if not able to pay in full; offers other options such as Help Loan Program and Helping Hand. Adds insurance information and sets for billing; Verifies if patient is eligible for Medicaid.
Required Skills & Qualifications:
- Minimum of High School diploma/GED required.
- Call center, telephone work experience and cash collections experience required.
- Experience in a hospital/medical business office preferred.
- Knowledge of insurance benefits and coordination of benefits and Indiana Medicaid programs preferred.
- Basic knowledge of medical terminology and billing practices.
- Excellent communication skills when dealing with patients, public, co-workers, and professional offices.
- Ability to communicate in Spanish desired.
- Extensive experience and knowledge of PC applications, including Microsoft Word, Outlook and Excel.
- Must be proficient with a 10 key calculator and perform mathematical calculations.
- Accurate typing skills of 35 wpm.
- High-level problem-solving and analytical skills.
- Ability to work independently and multi-task while working in a collaborative, team environment with a positive attitude. Detailed oriented.
- Must be able to work in fast-paced environment and work under deadlines.
Your Extraordinary Career Starts Here
We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.
Our comprehensive benefits program includes, but is not limited to:
- Medical, dental and vision coverage
- Wellness program, including free screenings
- Healthcare and Dependent Care Spending Accounts (HSA)
- Retirement savings plan
- Life insurance
- Disability income protection
- Employee Assistance Program (EAP)
- Fitness center discount program
- Tuition assistance and career development
- Paid Time Off (PTO)
- Reward and recognition programs
Join our team of healthcare professionals at Powers Health. Apply today!