Process payments is part of your role and to make credit release decisions following procedures as stated in The Linde way. You will answer inbound phone calls from internal and external customers.
Numbers & Facts
Location
Ankeny, IA
Description
You will answer inbound phone calls from internal and external customers
Process payments is part of your role and to make credit release decisions following procedures as stated in The Linde way
Refer customer disputes to field personnel for final resolution
You are going to make payment arrangements on delinquent accounts
Perform outbound collections calls in support of credit release procedures
Escalate customer disputes and collections situations as necessary
You will assist the team in meeting inbound service level standards