Highlights
As a Collector, you will play a vital role in our revenue cycle by following up on outstanding accounts, ensuring timely payments, and providing exceptional customer service to patients regarding their billing inquiries. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
Numbers & Facts
| Location | Richmond, VA |
| Job Type | Full-time |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1998 |
| Website | http://www.uspi.com/ |
Description
Collector – St. Mary’s Ambulatory Surgery Center (Richmond, VA)
100% On Site Role
Join Our Team & Make a Difference!
St. Mary’s Ambulatory Surgery Center in Richmond, VA, is seeking a detail-oriented and proactive Collector to join our team! If you have a strong background in medical collections, excellent communication skills, and a passion for ensuring accurate financial processes, we want to hear from you!
About the Role:
As a Collector, you will play a vital role in our revenue cycle by following up on outstanding accounts, ensuring timely payments, and providing exceptional customer service to patients regarding their billing inquiries. Your work will directly contribute to the efficiency and success of our multispecialty surgery center.
Key Responsibilities:
Follow up on outstanding claims and patient balances to ensure timely collections
Communicate with patients, insurance companies, and third-party payers regarding account status and payment options
Research and resolve claim denials, discrepancies, and billing issues
Maintain accurate documentation of collection efforts and account updates
Collaborate with the billing team to streamline collection processes and improve financial outcomes
What We’re Looking For:
Minimum High School Diploma or equivalent (Associate’s degree preferred)
Longevity in past roles – we value stability and commitment
Experience in medical collections, revenue cycle, or billing preferred
Strong attention to detail and ability to work independently
Excellent communication and problem-solving skills
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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Required Skills
Required Experience
About Company
Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.
Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.
Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.
Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.