Highlights
Position Overview: The Business to Business Collections Specialist is responsible for managing accounts receivable, maintaining positive client relationships, and ensuring timely payment of outstanding invoices. This role requires a balance of professionalism, persistence, and customer service, with a focus on resolving payment issues while preserving strong business partnerships.
Numbers & Facts
| Location | Uniontown, OH |
| Industry | Financial Services |
| Salary | $41,600–$52,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Collections Specialist
Position Overview: The Business to Business Collections Specialist is responsible for managing accounts receivable, maintaining positive client relationships, and ensuring timely payment of outstanding invoices. This role requires a balance of professionalism, persistence, and customer service, with a focus on resolving payment issues while preserving strong business partnerships.
This position is ideal for someone who is detail oriented, confident in communication, and comfortable navigating financial conversations with corporate clients.
Salary: $41,600 - $52,000
Key Responsibilities
- Manage a portfolio of business accounts and monitor outstanding balances
- Contact clients regarding past due invoices through phone, email, and written communication
- Investigate and resolve billing discrepancies, short pays, and disputed charges
- Negotiate payment arrangements when necessary while adhering to company policies
- Prepare aging reports, account summaries, and collection status updates for management
- Recommend accounts for escalation, credit hold, or third party collections when appropriate
- Ensure compliance with company procedures and applicable regulations
- Build and maintain positive, professional relationships with client contacts
Qualifications
- Experience in B2B collections, accounts receivable, or related financial roles preferred
- Strong communication and negotiation skills
- Ability to handle difficult conversations with professionalism and tact
- High attention to detail and strong organizational skills
- Proficiency with accounting software, ERP systems, and Microsoft Office
- Ability to analyze account data and identify payment trends or issues
Preferred Traits
- Comfortable balancing firmness with customer service
- Problem solver who can navigate complex billing situations
- Team oriented mindset with a willingness to collaborate across departments
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
