Hybrid Schedule 3/2 WFH! Outstanding Benefits!
This Jobot Job is hosted by: Arpana Davis
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Salary: $75,000 - $90,000 per year
A bit about us:
Our client is an established professional services firm based in Atlanta, offering a competitive and comprehensive benefits package and a stable, professional office environment. The firm places a strong emphasis on employee wellbeing, offering wellness programs, childcare support, and robust health and financial benefits, signaling a firm that invests meaningfully in its staff beyond base compensation.
Why join us?
401(k) with pre-tax and Roth options, plus an annual discretionary profit-sharing contribution (auto-enrollment/escalation features included; 3-month eligibility wait)
Medical coverage (eligible day one)
Dental and vision coverage, both eligible day one
Basic Life and AD&D coverage
Long-term and short-term disability coverage
Dependent Care FSA options
Wellness program
Subsidized childcare
Employee Assistance Program
This position is eligible for fully remote work.
Job Details
About the Position
The Collection Specialist will support the firm's AR Collections Department, handling day-to-day collection activity, client and attorney correspondence, and cash receipts processing. This is a client-facing, detail-oriented role suited to someone who is proactive, diplomatic, and comfortable communicating with both internal stakeholders (including attorneys) and external clients regarding outstanding balances.
Key Responsibilities:
Proactively monitor and collect assigned accounts receivable to meet monthly and annual revenue targets
Communicate professionally with internal and external clients regarding payments due
Escalate issues appropriately and carry out AR Collections department directives
Maintain accurate client information and notes within the firm's billing system
Prepare collection letters and various AR reports
Build and understand full audit trails from billing through payment
Prepare AR spreadsheets and support AR-related projects
Suggest and help implement process improvements for billing and collections
Assist with daily deposit creation and cash receipts posting
Process AR write-offs as authorized by attorneys
Other duties as assigned; occasional overtime may be required
Qualifications:
Bachelor's degree preferred
Minimum 3 years of commercial collection experience in a professional services environment
Excellent verbal, listening, and written communication skills
Self-starter with a professional, customer-service-oriented demeanor
Assertive, confident, and diplomatic communication style
Strong organizational skills and proficiency in Excel and standard business/financial software
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
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