Collections Specialist

Mid Florida Financing

Lakeland, Florida

JOB DETAILS
SKILLS
Credit and Collections, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Microsoft Excel, Negotiation Skills, Past Due Accounts, Problem Solving Skills, Telephone Skills, Time Management
LOCATION
Lakeland, Florida
POSTED
30+ days ago

Collections Specialist

Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus. 

 

Responsibilities:

  • Provide excellent customer service while meeting collection goals 

  • Manage a daily call queue.

  • Takes payments and assists management with requests for due date/deferments.

  • Light skip tracing on accounts

  • Identifies and recommends accounts for repossession.

  • Performs other essential functions as assigned.

Minimum qualifications:

  • Strong negotiation skills with proven ability to effectively handle difficult customers.

  • Ability to work in a fast-paced environment.

  • Able to adapt to change.

  • Problem Solving Drive for Results

  • Basic computer skills with the ability to type 30 wpm

  • Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday

  • Microsoft Excel: 1 year (Preferred)

  • Customer service: 1 year (Preferred)

  • Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)

Benefits:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

 

Mid Finance Florida is an equal opportunity employer and a drug free work environment.

 

 

About the Company

M

Mid Florida Financing