Highlights
Maintain strong customer and internal relationships, meet departmental goals/metrics, and perform additional tasks supporting Accounts Receivable and Credit & Collections operations. The Collections Specialist will manage the collections process, including customer calls, emails, texts, payment applications, account monitoring, and delinquency reduction.
Numbers & Facts
| Location | La Vergne, TN |
| Industry | Financial Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Collections Specialist - Up to $60,000 - LaVergne - Work/Life Balance - 3 Weeks PTO to Start - Permanent Direct Hire
If you have issues applying, email your resume directly to rbrindley@cfstaffing.com
Our client, a trucking industry leader for over 20 years, is seeking a Collections Specialist. Work/life balance with flexible starting times. On-site in LaVergne, TN. Excellent benefits, including 401k match and three weeks of PTO to start. Low-stress collections, as most clients pay on time. Positive culture with long-tenured employees. The salary is up to $60,000.
Overview of the Collections Specialist:
- The Collections Specialist will manage the collections process, including customer calls, emails, texts, payment applications, account monitoring, and delinquency reduction.
- Process credit card payments, Zelle, EFS, and COMchecks.
- Conduct follow‑ups on past‑due accounts, document customer interactions, and escalate problem accounts when needed.
- Reconcile accounts, research and resolve discrepancies, process refunds/adjustments, and handle documentation.
- Maintain strong customer and internal relationships, meet departmental goals/metrics, and perform additional tasks supporting Accounts Receivable and Credit & Collections operations.
Preferred Qualifications for the Collections Specialist:
- 2+ years of collections experience
- Excellent communication skills
- Ability to work on-site in LaVergne, TN
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About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
