Job title: Collections Specialist
Location: Greenville, SC 29615
Duration One year
Pay rate: $18.00/hour to $20.00/hour
Work schedule: Mon-Fri, 8:00AM - 4:30PM (Hybrid - Mon/Fri remote, Tue/Wed/Thu in office)
Overview:
The Collections Specialist T/A is responsible for managing a portfolio of accounts, assessing receivables, and prioritizing collection efforts to meet key business objectives. This entry-to-intermediate level role analyzes accounts to identify trends, performs core accounts receivable tasks, resolves customer inquiries and disputes, and partners cross-functionally to drive effective receivables management.
Job Specifications:- Manage a portfolio of accounts, assessing receivables and prioritizing work to meet objectives.
- Analyze accounts to identify trends, issues, and root causes, and develop solutions to improve outcomes.
- Plan and execute weekly customer outreach, documenting progress and providing status updates.
- Partner cross-functionally to resolve account issues and negotiate resolutions within scope of authority.
- Perform core AR tasks including reconciliations, credit holds/releases, statements, dunning, and bad debt recommendations.
- Handle customer inquiries, resolve disputes, and maintain accounts (short-pays, chargebacks, credit memos, payment issues).
- Experience & Skills: 2+ years of Accounts Receivable experience required, including a foundational understanding of AR processes such as invoicing, aging, and cash application; 1+ year credit/collections experience preferred; experience with SAP Accounts Receivable (AR) required; basic to intermediate Microsoft Excel skills (data entry, simple formulas; pivot tables and data analysis a plus); excellent written and verbal communication skills; ability to work independently and collaboratively.
- Education: Bachelor's degree in Accounting, Finance, Business, or a related field preferred (or equivalent combination of education and experience).
Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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