| Location | Charlotte, NC |
| Salary | $26–$29 Per Hour |
Position: Collections Specialist
Job Type: Contract (2 Months)
Schedule: Full-Time
Location: Hybrid - work from home 1 day a week
Pay: $26/hour - $29/hour
About the Opportunity
We are seeking a detail-oriented and results-driven Collections Specialist for a 2-month contract assignment. This individual will play a key role in reducing outstanding accounts receivable balances, resolving customer payment issues, and supporting overall cash flow objectives. The ideal candidate will have prior business-to-business collections experience, strong communication skills, and the ability to work in a fast-paced environment.
Responsibilities
Manage a portfolio of past-due customer accounts and proactively follow up on outstanding balances
Contact customers via phone and email to secure payment and resolve payment discrepancies
Research and reconcile account issues, short payments, deductions, and disputes
Maintain accurate documentation of collection activities and customer communications
Collaborate with internal departments including Accounts Receivable, Customer Service, Sales, and Billing to resolve account issues
Monitor aging reports and prioritize collection efforts to meet cash flow goals
Prepare account status updates and collection reports as needed
Ensure compliance with company policies and procedures regarding collections activities
Qualifications
2+ years of collections, accounts receivable, or credit and collections experience
Strong understanding of accounts receivable processes and aging reports
Excellent verbal and written communication skills
Ability to professionally negotiate payment arrangements and resolve disputes
Proficiency in Microsoft Excel and financial/accounting software
Strong attention to detail and organizational skills
Ability to work independently and manage multiple priorities
Experience with ERP systems such as SAP, Oracle, NetSuite, PeopleSoft, Microsoft Dynamics, or similar
Business-to-business (B2B) collections experience
Experience working with high-volume account portfolios
Pay Details: $26.00 to $29.00 per hour
Search managed by: Carly Steele
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.