Are you a motivated professional with strong communication skills, attention to detail, and a background in collections? Auto Acceptance is currently seeking a Collections Specialist to join our finance team located near PDX. This role plays a vital part in supporting our auto finance and collections operations and is ideal for individuals with a strong work ethic, a high level of accuracy, and the ability to work both independently and within a team environment.
Auto Acceptance is part of Gee Automotive Companies-one of the fastest-growing automotive groups in the Pacific Northwest. We are known for our integrity, professionalism, and customer-first approach across all departments, including finance. As a Temporary Collections Specialist, you'll support critical daily operations that help maintain accurate financial records and ensure timely follow-up on outstanding accounts.
Schedule: Full-time, In-office (Monday - Friday, 8:00 AM to 5:00 PM)
Collections Specialist Key Responsibilities
- Complete daily collection calls to customers.
- Perform skip tracing for active accounts, including residence and job verifications, etc.
- Insurance follow-up.
- Answer incoming calls.
- Complete daily cash deposits of funds collected.
- Handle payment processing for daily deposits of funds collected.
- Perform file maintenance daily, including hole-punching, attaching documents, and keeping files organized.
- Ongoing policy and procedure awareness, including FDCPA, insurance follow-up process, etc.
- Perform daily account maintenance, entering or removing correct data in AMS, including addresses, phones, co-buyer phones, POEs, residence date, etc.
- Maintain Gap or Warranty claim follow-up as needed.
- Perform auction check follow-up as assigned.
- Complete any additional filing as needed.
- Maintain skip tracing on charged-off accounts.
- Work as a team player and assist co-workers as needed.
- Maintain a professional appearance and a neat work area.
- Performs other duties as assigned.
- Acceptable attendance and punctuality.
- Assists in small claims accounts and garnishments.
Collections Specialist Benefits and Qualifications
Up to $65,000 per year (base + commission).
On top of competitive pay, we are proud to offer…
- Health Insurance starting at under $100 per month.
- Dental, Vision, and Company-Paid Life Insurance.
- Employee Assistance Plan.
- 401(k) with Company Match.
- Paid Time Off that accrues from Day 1.
- An excellent menu of voluntary benefits.
- Employee pricing for you and your family on vehicles, parts, and service.