Collections Specialist

Collections Specialist

Are you a motivated professional with a knack for problem-solving and connecting with people? We’re looking for a Collections Specialist to join our client’s dynamic team! This role is perfect for someone with hands-on experience in consumer collections and strong skip-tracing skills, ready to make a real impact by recovering past-due accounts while maintaining positive customer relationships. If you thrive in a results-driven environment, enjoy helping customers resolve accounts, and want to grow your career in collections, we want to hear from you!

Why Work Here:

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• Competitive pay & comprehensive benefits – We value your expertise and reward your contributions.
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• Supportive, team-oriented environment – You’ll work with people who want to see you succeed.
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• Career growth & professional development – From ongoing training to advancement opportunities, we invest in your future.
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• Meaningful impact – Help customers get back on track while contributing to the company’s success.
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• Flexible, modern workplace – We strive for a healthy work-life balance with approachable leadership.
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Responsibilities of the Collections Specialist:

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• Manage a portfolio of past-due consumer accounts with professionalism and accuracy.
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• Conduct outbound collection calls and respond to inbound inquiries.
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• Use skip-tracing tools and creative problem-solving to locate hard-to-reach customers.
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• Negotiate payment arrangements and settlements in line with company policies.
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• Document all account activity thoroughly in the system.
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• Collaborate with team members and management to achieve collection goals.
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• Ensure compliance with all federal, state, and local collection laws.
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Preferred Qualifications for the Collections Specialist:

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• Proven experience in consumer collections (required).
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• Knowledge and practical experience with skip tracing methods (required).
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