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Collections Specialist (B2B) - Livonia, MI

The Intersect Group

Livonia, MI

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JOB DETAILS
SALARY
$20–$23 Per Hour
SKILLS
Accounting, Billing Records, Business-to-Business (B2B), Credit and Collections, Customer/Client Research, Dental Insurance, Develop and Maintain Customers, Disbursements, Documentation, Government Funding, Liens, Organizational Skills, Vision Plan, Waste/Garbage/Recycle Collection
LOCATION
Livonia, MI
POSTED
11 days ago

Position: (B2B) Collections Specialist

Setting: 2-ish week(s) onsite training then work is Remote

Based Out Of: Livonia, MI 48152

Pay: $20 - $23/hour

 

We are seeking an experienced B2B Collections Specialist local to Michigan with a robust background in commercial collections. This role is far from standard collections work; it involves handling a wide range of business-to-business collections across multiple waste streams, requiring flexibility and adaptability in approach.

 

Responsibilities:
  • Execute B2B collections across diverse client profiles with varying requirements.
  • Manage lien waivers, track government fund disbursements, and handle specialized documentation.
  • Understand and adapt to each customer’s billing and documentation needs.
  • Build and maintain detailed customer profiles, ensuring all supporting documentation is accurate and complete.
  • Communicate with clients using tailored approaches based on audience and situation.

Requirements:
  • Must be able to commute to Livonia, MI
  • 2+ years of experience with B2B collections, ideally with varied customer profiles
  • Ability to pivot approaches effectively, based on each customer's situation
  • Strong organizational skills for managing and gathering client documentation

Ideals (preferred, not required): 
  • Accounting degree - associates, bachelors, etc.

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid sick time
  • Vision insurance

About the Company

T

The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2006