Collections Representative

Help keep the business moving by resolving accounts-fast, fair, and professionally.

Collections Representative

Pay Range: $23/HR

Location: Onsite

CR&R is hiring a Collections Representative to manage high-volume residential and commercial accounts. This role is phone-heavy, fast-paced, and ideal for someone who can balance firm collections with strong customer service.

What You'll Be Doing

• Making and receiving high-volume calls to customers with past-due balances
• Collecting payments and setting up payment arrangements
• Resolving billing questions and account disputes
• Documenting every customer interaction accurately
• Working daily with internal teams to close out issues quickly

What We're Looking For

• 2+ years in collections, AR, or high-volume customer account work
• Comfortable spending most of the day on the phone
• Confident handling difficult or escalated conversations
• Organized, detail-oriented, and reliable in a fast-paced office

Why Join CR&R

• Stable company providing essential services
• Competitive pay and full benefits
• Clear path to growth within Finance or Customer Operations

Benefits

• Medical
• Dental
• Vision
• 401(k) with company match
• Paid Time Off (PTO)
• Sick Pay

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About Us

CR&R Incorporated is one of Southern California's most innovative environmental recycling and collection companies, serving more than 3 million residents and over 25,000 businesses across CA, AZ, CO, NV, OR, UT, and WA. Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability.

Equal Employment Opportunity Statement

CR&R Incorporated is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

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