Help keep the business moving by resolving accounts-fast, fair, and professionally.
Collections Representative
Pay Range: $23/HR
Location: Onsite
CR&R is hiring a Collections Representative to manage high-volume residential and commercial accounts. This role is phone-heavy, fast-paced, and ideal for someone who can balance firm collections with strong customer service.
What You'll Be Doing
- Making and receiving high-volume calls to customers with past-due balances
- Collecting payments and setting up payment arrangements
- Resolving billing questions and account disputes
- Documenting every customer interaction accurately
- Working daily with internal teams to close out issues quickly
What We're Looking For
- 2+ years in collections, AR, or high-volume customer account work
- Comfortable spending most of the day on the phone
- Confident handling difficult or escalated conversations
- Organized, detail-oriented, and reliable in a fast-paced office
Why Join CR&R
- Stable company providing essential services
- Competitive pay and full benefits
- Clear path to growth within Finance or Customer Operations
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Paid Time Off (PTO)
- Sick Pay
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