Nauset Disposal has an opening for a CollectionsRepresentative based in South Yarmouth, MA. In this position you will be responsible for reaching out to our delinquent accounts via phone calls and emails, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing.
Pay Rate:$28.00 per hour plus monthly bonus commission.
As aCollectionsRepresentative with us the minimum responsibilities are:
+ Makingoutbound callsand sending emails daily on delinquent accounts
+ Working closely with various departments to reach monthly collection goals
+ Applycustomer paymentsto accounts in the system and assist withpayment reconciliation
+ Handle difficult customers and escalated calls
+ Maintain accurate notes in customer accounts
+ Provide assistance with on line payments
+ Provide customers recap of accounts forbilling disputes
+ Reporting results to management and escalating problem accounts
What we need from you:
+ Minimum of 1 year of experience making heavy outboundcollectionscalls highly preferred.
+ Strong computer skills to includeMicrosoft Exceland Word experience.
+ Strong verbal andwritten communicationskills.
What you’ll get from us:
+ Competitive Compensation
+ 401(K) with company match; let us help you save for your future
+ Healthcare; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
+ Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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