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Collections Associate

Kforce Inc.

  • Johnston, RI
  • 1 day ago
  • $26–$28

Highlights

The ideal candidate will be highly organized, customer-focused, and comfortable managing multiple collection activities simultaneously while maintaining positive client relationships. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

Numbers & Facts

LocationJohnston, RI
IndustryFinancial Services
Salary$26–$28
Company Size1,000 to 1,499 employees
Year Founded1962
Websitehttp://www.kforce.com/

Description

Kforce's client, a well-established organization with a strong reputation in its industry, is seeking a Collections Specialist to join its finance team on a contract basis in Johnston, RI. Summary: This role offers the opportunity to work with complex customer accounts, collaborate with multiple internal departments, and support a sophisticated billing environment. The ideal candidate will be highly organized, customer-focused, and comfortable managing multiple collection activities simultaneously while maintaining positive client relationships. What You'll Be Doing:
  • Monitor outstanding receivables and drive collections efforts to ensure timely payment of customer balances
  • Investigate account issues, payment discrepancies, and billing questions to identify and resolve outstanding items
  • Maintain detailed documentation of collection activity, client correspondence, and account status updates
  • Partner with internal finance, operations, and customer-facing teams to address invoice-related concerns and payment delays
  • Communicate regularly with customers regarding past-due balances, payment commitments, and account inquiries, primarily through email
  • Review account history, contract-related billing updates, and invoice adjustments to support resolution efforts
  • Prioritize and manage a high volume of follow-up activities across multiple accounts simultaneously

Requirements:

  • Previous experience in business-to-business collections, accounts receivable, or invoice follow-up activities
  • Experience prioritizing competing tasks and maintaining consistent follow-up schedules
  • Strong written communication skills with experience managing significant email correspondence
  • Excellent organizational skills with strong attention to detail
  • Proficiency with Microsoft Excel and ERP/accounting systems
  • Strong problem-solving and investigative abilities
  • Professional, customer-focused communication style
  • Ability to analyze billing information and resolve payment or account discrepancies
Preferred Qualifications:
  • Experience working within PeopleSoft or similar enterprise systems
  • Exposure to recurring billing environments, contract invoicing, or complex billing structures
  • Experience managing commercial or corporate customer accounts
  • Background supporting industries with policy, contract, or adjustment-driven invoice changes

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About Company

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

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