Collections and Credit Specialist

Collections and Credit Specialist |Croell, Inc.

Founded in 1968 in a small town in Northeast Iowa, Croell, Inc. has quickly expanded into an industry leader across central North America. As a top concrete and aggregate multi-state supplier with more than 150 locations in the USA, we're dedicated to providing top-notch products and customer service. But our business doesn't stop there! We're also a leading concrete and asphalt paving contractor, dedicated to completing jobs efficiently and effectively. While we plan to continue to grow and expand, we maintain the family-owned core, small-town values, and strong work ethic that built the foundation of our success. Croell, Inc. offers excellent employment packages and training programs. Visit our website to learn more about our company and the career opportunities currently available at www.croell.com.

Job Type: Full-time, on-site in Billings, MT

Experience: Accounts Receivable or Collections experience preferred

Reports to: Head of Accounts Receivable in Iowa, no supervisory responsibility

Wage: $20-$24/hour depending on experience and qualifications

Sign-On Bonus: $2000 Sign-On Bonus

Benefits/Incentives:

We believe our employees should be rewarded for the work they do and offer a strong benefit and incentive package.

• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Company-Paid Short-Term Disability and Life Insurance
• Voluntary Life Insurance and Long-Term Disability
• Paid Time Off, Holiday, and Bereavement Pay
• 401(k) with Company Match
• Annual Clothing Allowance

Job Summary:

The Collections Specialist will be responsible for collections based out of our Billings, MT location. The ideal candidate will have previous collection experience, be detail and deadline oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. If you are an experienced collections / accounts receivable professional that wants to join a hard-working and fun team, we encourage you to apply.

For more information regarding this position, contact Liz at 641-229-8164.

Primary Responsibilities:

• Communication, tracking and coordination of all collection efforts (Letters, phone calls, etc.)
• Differentiate state requirements for notices and collection.
• Perform research needed regarding credit and collection and document for reference.
• Process various collection methods such as small claims, garnishments, and mechanics liens.
• Work with management to track and collect doubtful customer accounts.
• Assist in process of COD account collections.
• Contribute to creation and compliance with company credit and collection policies.
• Assist with checks returned for insufficient funds.
• Investigate issues in billing, customer payments, or sales tax, and work to resolve.
• Monitor projects to determine prelien notice requirements.
• Maintain customer information, credit notes, and payment plans.
• Cross-train and take on other duties assigned to support the team

Position Requirements:

We are looking for someone who is organized and detail oriented with great communication skills. The ideal candidate will have:

• Two-year degree or equivalent experience.
• Competence dealing with sensitive information in a confidential manner.
• Ability to work independently, show initiative, and take ownership of responsibilities.
• Self-motivation to exceed expectations with continuous improvement
• Strong interpersonal and negotiating skills
• Excellent time management and problem-solving skills.
• PC proficiency, particularly with Microsoft, while learning ERP and accounts receivable platforms
• Commitment to efficient collections processes utilizing technology

Preferred Skills and Knowledge:

• Experience in collections or accounts receivable.
• Accounting or legal background or education
• Experience in construction industry.

This position offers the opportunity to develop while contributing to a growing company. This right person will be comfortable working with a variety of stakeholders and have desire to monitor progress while managing multiple collection efforts.

Physical Requirements:

• Ability to reach below/at/above shoulders.
• Pushing/Pulling
• Twisting/Bending
• Sitting/Standing/Balancing

Croell, Inc. is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate based on race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected under federal, state or local law in the programs or activities which it operates.

Croell, Inc. is an E-Verify participating employer.

Equal Opportunity Employer, including disabled and veterans.