Collections Analyst
GTT
Woburn, MA
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JOB DETAILS
LOCATION
Woburn, MA
POSTED
26 days ago
Primary Job Title:
Collections Analyst
Collections Analyst
Alternate/Related Job Titles:
Accounts Receivable Analyst
AR Collections Specialist
Credit and Collections Analyst
Receivables Analyst
Billing and Collections Specialist
Accounts Receivable Analyst
AR Collections Specialist
Credit and Collections Analyst
Receivables Analyst
Billing and Collections Specialist
Location:
Woburn, MA
Woburn, MA
Onsite Flexibility:
Hybrid
Hybrid
Contract Details (Contract roles only):
- Position Type: Contract
- Contract Duration: 12 Months
- Start: As Soon As Possible
- Pay Rate: $19 - $26/hr
Job Summary:
The Collections Analyst supports the Accounts Receivable team by reconciling and reducing receivable balances, maintaining accurate documentation, and assisting with internal workflows and customer communications. This role plays a key part in ensuring billing accuracy, resolving disputes, and maintaining organized records across multiple customer accounts.
The Collections Analyst supports the Accounts Receivable team by reconciling and reducing receivable balances, maintaining accurate documentation, and assisting with internal workflows and customer communications. This role plays a key part in ensuring billing accuracy, resolving disputes, and maintaining organized records across multiple customer accounts.
The analyst works cross-functionally with internal teams and customers to validate billing, track account activity, and support efficient resolution of outstanding balances while maintaining excellent service standards.
Key Responsibilities:
- Collect and reconcile receivable balances for existing customers and drive balances through to resolution.
- Ensure billing accuracy and proper cash application across customer accounts.
- Maintain accurate documentation, file management, and coordination of internal workflows.
- Review lease documents or purchase orders to validate billing, identify adjustments, and complete required paperwork.
- Initiate and track customer communications including calls, emails, and follow-ups.
- Escalate complex issues to supervisors when necessary.
- Support a high volume of customer accounts while maintaining organized records and timelines.
- Prepare past-due and default notices and coordinate with management regarding next steps including potential write-offs, litigation, or third-party collections.
- Maintain accurate notes and documentation in SunGard AvantGard Receivables (GetPaid).
- Provide reporting and administrative support related to invoice aging, contracts, and internal requests.
- Perform additional duties as assigned.
Required Experience:
- 1–3 years of collections experience within an Accounts Receivable department.
- Experience reconciling receivable balances and supporting billing validation processes.
- Experience managing customer communications and follow-up activities.
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
Nice-to-Have Experience:
- Bachelor’s degree preferred.
- Experience using Oracle financial systems.
- Experience working with receivables management platforms.
Required Skills:
- Accounts Receivable & Collections
- Billing Validation & Reconciliation
- Customer Communication & Follow-Up
Preferred Skills:
- Oracle Financial Systems
- SunGard AvantGard Receivables (GetPaid)
- Invoice Aging & Receivables Reporting
- Documentation & Workflow Coordination
Additional Skills from Original Description:
- Lease document and purchase order review
- Dispute resolution and escalation management
- Internal workflow coordination
- Account documentation and record maintenance
- Timeline tracking and action item management
- Ability to lift up to 25 lbs.
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client:
Global REIT specializing in wireless and broadcast communications real estate and infrastructure. The company manages over 180,000 communication sites worldwide, including nearly 41,000 properties in the United States and approximately 139,000 internationally. Their portfolio includes wireless and broadcast towers as well as data centers across the United States.
Global REIT specializing in wireless and broadcast communications real estate and infrastructure. The company manages over 180,000 communication sites worldwide, including nearly 41,000 properties in the United States and approximately 139,000 internationally. Their portfolio includes wireless and broadcast towers as well as data centers across the United States.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-02358
26-02358
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#gttic #gttjobs
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About the Company
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