Collections Analyst

Collections Analyst - Georgia, United States - 195172 - Koch

Skip to content

Koch Home Page

• Search jobs

• Login

• Candidate Profile

• Employee Login

• Login

• Candidate Profile

• Employee Login

• Home

• Search Jobs

• Life at Koch

• Companies

• Career Opportunities

• How We Hire

• Early Careers

• Recruiting Events

• Candidate Portal

• Join our Talent Community

• Employee Login

• Learn More About Koch

• Latest Koch News

• English - US

• Deutsch

• English - US

• Español - ES

• Français - France

• Polski

• -

• < Back to Search Results

Collections Analyst

Location(s)

Atlanta, Georgia

Company

Georgia-Pacific

Career Field

Accounting & Finance

Job Number

195172

Apply now

Share

• Email
• Facebook
• X
• LinkedIn

We are seeking a Collections Analyst to join our Atlanta-based Credit and Collections team. This high-visibility opportunity is well suited to a proactive professional who brings persistence, sound judgment, analytical thinking, and a strong customer focus to a fast-paced business environment.

The Collections Analyst manages the full collection cycle for an assigned portfolio of business-to-business customer accounts. Key responsibilities include prioritizing accounts based on aging and risk, securing payment commitments, resolving invoice and payment issues, supporting dispute management and order-release decisions, maintaining accurate account records, and partnering across functions to improve cash flow and remove barriers to payment.

This is an onsite role at our GP HQ in downtown Atlanta, GA. While GP offers some remote work flexibility, there is a need for hybrid/weekly in-office presence for this role given the importance of fostering relationships and collaborating across several capabilities. We anticipate approximately three to four days per week in the office. We are seeking local applicants, or candidates that are willing to relocate to the area.

Based in Atlanta, Georgia-Pacific and its subsidiaries are among the world''s leading manufacturers and marketers of bath tissue, paper towels and napkins, tableware, paper-based packaging, cellulose and building products. You may recognize our household brands, such as Brawny paper towels, Quilted Northern bath tissue and Dixie cups and tableware. Its Georgia-Pacific Recycling subsidiary is among the world''s largest traders of paper, metal and plastics. The company operates more than 150 facilities and employs approximately 30,000 people directly and creates more than 80,000 jobs indirectly.

What You Will Do

• Manage a portfolio of B2B customer accounts and execute timely, professional follow-up on past-due invoices.
• Review aging, account risk, balance exposure, payment history, and customer status to prioritize daily collection activity.
• Contact customers by phone, email, and customer portals to secure payment commitments, confirm remittance details, and resolve payment obstacles.
• Research and resolve short payments, deductions, unapplied cash, credits, missing documentation, and account discrepancies.
• Investigate invoice disputes involving pricing, quantity, freight, tax, billing, or proof of delivery and coordinate resolution with the appropriate teams.
• Track promises to pay, payment plans, disputes, and follow-up actions through completion.
• Support credit-hold and order-release decisions by providing accurate account status, customer commitments, and risk information.
• Maintain clear, timely, and complete records of collection activity, customer conversations, disputes, and next steps in the system of record.
• Escalate high-risk accounts, repeated nonpayment, unresolved disputes, or policy exceptions to leadership.
• Prepare portfolio updates, aging commentary, and performance reporting; identify root causes and recommend process improvements.
• Contribute to team goals for cash collection, past-due reduction, dispute resolution, order-release responsiveness, and customer account health.

Who You Are (Basic Qualifications)

• Experience in B2B collections, accounts receivable, credit, billing, customer service, or a related finance function.
• Ability to interpret aging reports, customer statements, invoices, credits, payment history, and remittance information.
• Strong written and verbal communication skills, including the ability to navigate difficult conversations professionally and respectfully.
• Strong follow-through, organizational skills, attention to detail, and the ability to manage a high-volume workload with competing deadlines.
• Working proficiency in Microsoft Excel and Outlook, with the ability to learn ERP, accounting, and collections systems.
• High school diploma or equivalent.

What Will Put You Ahead

• Commercial collections or accounts receivable experience with direct portfolio ownership.
• Associate degree or higher in accounting, finance, business, or a related field, or equivalent practical experience.
• Experience in manufacturing, distribution, packaging, building products, logistics, or another high-volume B2B environment.
• Experience using SAP S/4HANA, Infinium, Billtrust, GetPaid, or comparable ERP and collections workflow tools.
• Intermediate or advanced Excel skills, including pivot tables, lookups, conditional logic, and aging or portfolio reporting.
• Experience with deductions, chargebacks, cash application, dispute management, credit holds, or order release.

Note: This position is not eligible for visa sponsorship.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate''s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy: All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are: Georgia-Pacific is a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Our Benefits: Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria are set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities: Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc

#LI-SHIGH

Apply now

Share

• Email
• Facebook
• X
• LinkedIn

Similar jobs

• Molex

Share

• Email
• Facebook
• X
• LinkedIn

Collection Analyst

Location:

Pudong | Shanghai, Shanghai

Job Number:

192567

• Molex

Share

• Email
• Facebook
• X
• LinkedIn

Account Specialist

Location:

TEL AVIV, Tel Aviv District

Job Number:

187367

• Georgia-Pacific

Share

• Email
• Facebook
• X
• LinkedIn

Account Manager - Martinsville

Location:

Asheboro, North Carolina | Richmond, Virginia

Job Number:

194553

• Georgia-Pacific

Share

• Email
• Facebook
• X
• LinkedIn

Account Service Representative

Location:

Waxahachie, Texas

Job Number:

193742

• Koch Engineered Solutions

Share

• Email
• Facebook
• X
• LinkedIn

Accounting Analyst

Location:

Wichita, Kansas

Job Number:

194424

View all

Koch

Search Jobs Life at Koch How We Hire Early Careers Recruiting Events

2026 Koch IP Holdings, LLC. All Rights Reserved

Privacy Policy Terms of Use Legal Notices Discrimination & Harrassment Policy Code Of Conduct Whistleblowing California Supply Vendors Cookies Settings Help

Privacy Preference Center

Privacy Preference Center

Your Privacy

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

More information

• Strictly Necessary Cookies

Strictly Necessary Cookies

Always Active

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Details

• Performance Cookies

Performance Cookies

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie Details

• Functional Cookies

Functional Cookies

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie Details

• Targeting Cookies

Targeting Cookies

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Details

• Social Media Cookies

Social Media Cookies

Social Media Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Cookie Details

Back Button

Advertising Cookies

Filter Button

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All