| Location | La Vista, Nebraska |
The Role
The Junior Collection Specialist is a part of Turf Tank's Finance department and will report to the Senior Junior Collection Specialist and work closely with the Finance team, located in La Vista, NE. The Junior Collection Specialist's main function is to drive debt and cash collection.
The Junior Collection Specialist will profoundly impact Turf Tank’s financials and assist with an efficient sales-to-cash process. The success of this role will be measured by metrics related to monthly collection goals and aged debt.
What You’ll Do
monitor accounts to identify outstanding debts
investigate historical data
directly contact customers to collect via email and phone calls
adopt clear and timely collection practices to promote prompt payments
record accurate and detailed account notes promptly
report on collection activity
assist with other finance-related tasks
The Junior Collection Specialist must be able to….
work independently but in tandem with the Senior Junior Collection Specialist
collaborate with teammates from every department
build strong interpersonal relationships
independently research customer accounts for answers to issues
communicate effectively and accurately via email and phone
adapt to rapidly changing environments
provide top-tier customer service
The Junior Collection Specialist must have….
high attention to detail
strong Excel skills
the capability to seamlessly navigate and work across multiple systems simultaneously
1-2 years of business-to-business collection experience
Requirements
overnight travel is required up to 5% of the time
day travel is required up to 5% of the time
work in our La Vista NE office 5 days per week
general work hours are 8am - 5pm, Monday – Friday
a Strengths Finder and Excel assessments will be given during the interview process
must pass a background screen before start date
physical requirements required of standard office environments