Collection Specialist

The Role

The Junior Collection Specialist is a part of Turf Tank's Finance department and will report to the Senior Junior Collection Specialist and work closely with the Finance team, located in La Vista, NE. The Junior Collection Specialist's main function is to drive debt and cash collection.

The Junior Collection Specialist will profoundly impact Turf Tank’s financials and assist with an efficient sales-to-cash process. The success of this role will be measured by metrics related to monthly collection goals and aged debt.

What You’ll Do

monitor accounts to identify outstanding debts

investigate historical data

directly contact customers to collect via email and phone calls

adopt clear and timely collection practices to promote prompt payments

record accurate and detailed account notes promptly

report on collection activity

assist with other finance-related tasks

The Junior Collection Specialist must be able to….

work independently but in tandem with the Senior Junior Collection Specialist

collaborate with teammates from every department

build strong interpersonal relationships

independently research customer accounts for answers to issues

communicate effectively and accurately via email and phone

adapt to rapidly changing environments

provide top-tier customer service

The Junior Collection Specialist must have….

high attention to detail

strong Excel skills

the capability to seamlessly navigate and work across multiple systems simultaneously

1-2 years of business-to-business collection experience

Requirements

overnight travel is required up to 5% of the time

day travel is required up to 5% of the time

work in our La Vista NE office 5 days per week

general work hours are 8am - 5pm, Monday – Friday

a Strengths Finder and Excel assessments will be given during the interview process

must pass a background screen before start date

physical requirements required of standard office environments