Collection Clerk

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Description

JOB SUMMARY:

Responsible for monitoring and updating accounts in the repossession process, ensuring compliance with company policies and all State and Federal statutory and regulatory guidelines. Manages a repossession queue of approximately 100 accounts, process repossession work and system updates. Clerical duties include preparing Intent to Sale letters for vehicles that have been repossessed, reviewing emails daily from vendors. Assist Asset Remarketing Department in paperwork, system updates, and light skip tracing of assigned vehicles. All Special Asset Clerks must adhere to all Bank policies, procedures and all compliance regulations. All Special Asset Clerks must adhere to all Bank policies, procedures and all compliance regulations.

SKILLS REQUIRED:

• PC skills with an extensive working Knowledge of Microsoft Word and Excel.
• Exceptional organizational and time management skills.
• Ability to work independently on projects
• Solid Attention to Detail
• Solid communication and interpersonal skills required
• High school diploma or equivalent required

PRIMARY DUTIES:

1. Ensure all Titles and Repo Sold checks are processed correctly and in a timely manner

2. Assist Administratively with departmental tasks as needed

3. Process Repossession packets and mail Intent to Sale letters

4. Maintain log of Towing Notices

5. Communicate with 3rd Party Vendor on holds and release holds

6. Review Sales Expenses to assure timely vendor submission

7. Processing vendor invoices

8. Completes required applicable paperwork including sending all required Federal and State regulation letters

9. Update and Monitor Recovery Management System for Asset Remarketing Status

10. Assist with light skip tracing and locating assigned vehicles as needed

11. Review and respond to vendor emails and account updates

12. Other duties as assigned or required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age.

Independent Bank is an EO/AA Employer - M/F/Vets/Disabled