Assistant Manager I Family Dollar
Burgaw, NC1 day ago
Highlights
Leadership and Coaching: Set and communicate shift goals, providing real-time coaching and feedback to improve execution, quality, guest experience, and pace. Through exceptional food and beverage, intentional hospitality, and inviting spaces, our team helps create memorable moments for every guest who walks through our doors.
Numbers & Facts
| Location | Wilmington, North Carolina |
| Website | https://driftcoffee.kitchen/ |
Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Core Responsibilities
- Store Operations: Successfully open and close the entire store as Manager on Duty (MOD), ensuring daily reporting is complete. Autonomously coordinate kitchen, bar, and Front-of-House (FOH) operations, and resolve complex POS and system issues without GM involvement.
- Leadership and Coaching: Set and communicate shift goals, providing real-time coaching and feedback to improve execution, quality, guest experience, and pace. Obtain ServSafe certification within 30 days.
- Team Development & Management: Own the onboarding and station training for new hires. Coach Lead Cook and Lead Barista on their shift performance. Manage and document repeated attendance and performance issues, escalating serious matters to the General Manager (GM).
- Shift Stabilization & Conflict Resolution: Cover callouts, stabilize operations during disruptions, and make real-time coverage decisions to protect labor targets. Actively manage team morale and energy. De-escalate guest concerns autonomously.
Inventory & Facility Maintenance: Take inventory, place orders, and autonomously manage receiving and organizing deliveries. Act as the first responder for facility or equipment issues to protect service, escalating to the GM only when needed. Navigate health department inspections.
Compensation: $19.00 - $21.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Drift, we believe hospitality is more than serving coffee and food, it’s creating spaces where people feel welcomed, connected, and cared for.
We’re looking for individuals who care deeply about serving others, creating thoughtful experiences, and meaningful connections. Through exceptional food and beverage, intentional hospitality, and inviting spaces, our team helps create memorable moments for every guest who walks through our doors.
Our Mission
Drift is a coffee and café brand committed to offering authentic, memorable experiences rooted in simplicity and care. We serve fresh, thoughtful food and beverages with heartfelt hospitality in clean, open environments designed to bring people together.
Join us in creating spaces people want to return to — day after day.
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