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Description
Job Summary:
Bourbon & Bones Lounge - Square One Concepts, is seeking a professional and experienced Cocktail Server to join the team. The ideal candidate will have a passion for providing exceptional service to our guests and a strong knowledge of classic cocktails and spirits. This position requires someone who is detail-oriented, organized, and able to work in a fast-paced environment.
Duties/Responsibilities:
- Greet guests and take drink orders in a friendly and professional manner.
- Prepare and serve classic cocktails and other beverages to guests, ensuring that all drinks are prepared to our high standards of quality and presentation.
- Maintain a clean and organized bar area, including restocking supplies and cleaning glasses and barware.
- Collaborate with the kitchen and servers to ensure that all aspects of the dining experience are exceptional for our guests.
- Follow safety and sanitation protocols, including proper handling and storage of beverages and maintaining a clean and organized work area.
- Provide exceptional customer service, responding to guests' requests and inquiries in a friendly and professional manner.
- Upsell menu items and make recommendations to guests, based on their preferences and our menu offerings.
- Performs other related duties as assigned
Requirements
Required Skills/Abilities:
- A passion for providing exceptional customer service and exceeding guests' expectations.
- Excellent interpersonal and communication skills to effectively interact with guests, servers, and kitchen staff.
- Ability to work in a fast-paced environment while maintaining composure and attention to detail.
- Strong teamwork and collaboration skills to support the serving team and contribute to a harmonious work environment.
- Knowledge of food and beverage service procedures and etiquette.
- Familiarity with health and safety regulations and best practices in a restaurant setting.
- Ability to work quickly and efficiently.
- Must be available to work evening, weekends, and holidays.
- Must have a valid Food Handlers Certification
- Must have an Alcohol Service Licensing or certification.
- Ability to operate point-of-sale systems - Aloha, Hot schedule and Paylocity.
Education and Experience:
- Must be at least eighteen years old.
- High school diploma or equivalent
- Minimum of 2 years of experience as a cocktail server in a fine dining restaurant or similar environment
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Benefits & Perks:
- Accrual up to 40 hours of PTO
- Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
- Corporate Shoe Program through Shoes for Crews and Skechers
- Competitive Pay
- Flexible Scheduling
- 401(k)
Full - Time employees are eligible for the following additional benefits:
- Medical & Prescription
- Dental & Vision
- Health Saving Account (HSA)
- Wellness Program
- Discount Pet Care Plan