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CoC Program Manager

City of Winston-Salem, NC

  • Winston-Salem, NC
  • 2 days ago
  • $68,431 Per Year

Highlights

Knowledge, Skills and Abilities: Thorough knowledge of the theories, principles, methods and practices of accounting; general knowledge of the laws and regulations governing the Federal program involved; thorough knowledge of modern office methods, practices and equipment; ability to prepare, analyze and evaluate financial reports and records; ability to analyze and evaluate financialsystems; strong financial acumen, with experience developing and managing budgets, administering grants, forecasting, and providing fiscal oversight; strong technical writing skills; strong interpersonal skills and the ability to develop strong working relationships across sectors, both in-person and remotely; willingness and ability to be highly engaged with stakeholders; willingness to work within established protocols and keep all parties informed; demonstrated project management experience and ability to collaborate with others to plan, implement and complete high-quality projects; excellent communication skills, including ability to train groups, write reports, develop instruction guides, create training materials, and create and manage complex spreadsheets and reports; ability to communicate and analyze performance data to a wide variety of stakeholders to drive systems change and outcome improvement; strong belief and understanding of the importance of accurate, valid, and reliable data to inform all aspects of decision making; ability to evaluate systemic and programmatic outcomes through a best practices and research-oriented lens; passion for social justice issues and desire to work toward the goal of ending homelessness; strong commitment to serving the needs of disadvantaged persons; active listening skills to serve both provider agencies and program participants; understanding and respect social, cultural and racial differences; demonstrated commitment to advancing gender and racial equity; knowledge and ability to comply with requirements of confidentiality and privacy; ability to maintain a high level of professionalism and customer service in stressful situations; ability to effectively multi-task in a fast paced environment; knowledge of community resources and social service agencies within the community; knowledge of Fair Housing laws and requirements, or ability to learn and apply them; specific experience with the HUD Continuum of Care Notice of Funding Availability and Emergency Solutions Grants applications and grants processes desired; strong computer skills and demonstrated proficiency in Microsoft Word, Excel, PowerPoint, Outlook and other software programs; ability to effectively use the HUD online software and program systems: (ELOCs, ENAPS, SAG, HIMS, HDX1.0 and 2.0 and etc.); ability to respond in a timely manner and communicate effectively, both in speaking and in writing, with participants, staff, agencies and others in the community; ability to work independently while also working under direction of City management, including ability to function in both leadership and follower roles; ability to empower staff and agencies while holding them accountable; thorough knowledge and understanding of homeless service systems, components and programs; thorough knowledge of affordable housing programs; ability to keep records and prepare and deliver timely reports; and general knowledge of the principles, practices and techniques of public administration, applied finance and economics, general organization and operations of local, state and federal government agencies and the ability to apply this knowledge at an operational level in the conduct of job functions. Education and Experience: Bachelors degree, but Master's preferred with coursework in social sciences, public administration, planning, social work in urban planning, public administration, or related field and considerable experience in housing, community development or human services, with Continuum of Care experience preferred; or equivalent combination of education and experience.

Numbers & Facts

LocationWinston-Salem, NC

Description

CoC Program Manager

Salary

$68,431.00 Annually

Location

Community & Business Development, Winston-Salem, NC

Job Type

Full-Time / Permanent

Job Number

08604

Department

Neighborhood Services

Opening Date

08/17/2026

Closing Date

8/24/2026 11:59 PM Eastern

  • Description
  • Benefits
  • Questions

Description

Performs difficult professional work planning, coordinating, and monitoring funding processes, program development, and evaluations for housing, community development, and human services systems and programs, and related work as apparent or assigned. Work is performed under the general direction of the assigned supervisor. Limited oversight is exercised over the Continuum of Care personnel.

Examples of Duties

  • Coordinates completion of Federal and State grant applications to address homelessness in the community, including all related funding processes with local agencies and including procuring contracted consulting services.
  • Supervises contracting, payment and monitoring processes for grants to local agencies.
  • Tracks performance of Continuum of Care (CoC) Projects through individualized (project) and system level analysis, and technical assistance.
  • Monitors and ensures compliance with all HUD-required governance, planning and administrative requirements of the Winston-Salem/Forsyth County Continuum of Care (CoC).
  • Supports processes and activities of the CoC such as the CoC Rating Panel, Operating Cabinet and Commission on Ending Homelessness.
  • Supports an inclusionary process for CoC membership and activities.
  • Serves as a facilitator and mediator in CoC relations and decision-making.
  • Identifies training needs for providers/projects; arrange for and /or develop training and technical assistance materials.
  • Ensures compliance and fidelity to program requirements and support projects in best practices, such as Housing First, Progressive Engagement and other emerging best practices through technical assistance (TA) and support to all CoC projects as needed.
  • Implements, develops, and maintains performance targets, reports and analysis for CoC System Performance Measures.
  • Works closely with the HMIS/Data team on performance related projects.
  • Oversees Homeless Management Information System (HMIS) administration and coordinates CoC and ESG grant reporting to HUD and the State.
  • Serves as a member of the NC Homeless Management Information System (NC HMIS) Governance Committee on behalf of the CoC, including NC HMIS committee participation.
  • Provides assistance in completion of the Winston-Salem/Forsyth County Consolidated Housing and Community Development Plan, including strategic planning processes, annual plans and reports.
  • Provides technical assistance to local agencies seeking funding to undertake projects and programs.
  • Analyzes HUD guidance and reference materials related to the CoC Program, ESG Program, the Homeless Management Information System, (HMIS) and the Coordinated Entry System, (CES) for impact on CoC-funded projects and disseminate critical compliance information to agencies in a timely fashion.
  • Keeps abreast of statewide developments in assistance to persons experiencing homelessness, such as participation in dialogue groups of the North Carolina Coalition to End Homelessness (NCCEH).
  • Responds to citizen calls for assistance and provide referrals to local agencies.
  • Supervises staff consistent with the organizational chart of the Community Development Department.

Typical Qualifications

Education and Experience: Bachelors degree, but Master's preferred with coursework in social sciences, public administration, planning, social work in urban planning, public administration, or related field and considerable experience in housing, community development or human services, with Continuum of Care experience preferred; or equivalent combination of education and experience.

Knowledge, Skills and Abilities: Thorough knowledge of the theories, principles, methods and practices of accounting; general knowledge of the laws and regulations governing the Federal program involved; thorough knowledge of modern office methods, practices and equipment; ability to prepare, analyze and evaluate financial reports and records; ability to analyze and evaluate financialsystems; strong financial acumen, with experience developing and managing budgets, administering grants, forecasting, and providing fiscal oversight; strong technical writing skills; strong interpersonal skills and the ability to develop strong working relationships across sectors, both in-person and remotely; willingness and ability to be highly engaged with stakeholders; willingness to work within established protocols and keep all parties informed; demonstrated project management experience and ability to collaborate with others to plan, implement and complete high-quality projects; excellent communication skills, including ability to train groups, write reports, develop instruction guides, create training materials, and create and manage complex spreadsheets and reports; ability to communicate and analyze performance data to a wide variety of stakeholders to drive systems change and outcome improvement; strong belief and understanding of the importance of accurate, valid, and reliable data to inform all aspects of decision making; ability to evaluate systemic and programmatic outcomes through a best practices and research-oriented lens; passion for social justice issues and desire to work toward the goal of ending homelessness; strong commitment to serving the needs of disadvantaged persons; active listening skills to serve both provider agencies and program participants; understanding and respect social, cultural and racial differences; demonstrated commitment to advancing gender and racial equity; knowledge and ability to comply with requirements of confidentiality and privacy; ability to maintain a high level of professionalism and customer service in stressful situations; ability to effectively multi-task in a fast paced environment; knowledge of community resources and social service agencies within the community; knowledge of Fair Housing laws and requirements, or ability to learn and apply them; specific experience with the HUD Continuum of Care Notice of Funding Availability and Emergency Solutions Grants applications and grants processes desired; strong computer skills and demonstrated proficiency in Microsoft Word, Excel, PowerPoint, Outlook and other software programs; ability to effectively use the HUD online software and program systems: (ELOCs, ENAPS, SAG, HIMS, HDX1.0 and 2.0 and etc.); ability to respond in a timely manner and communicate effectively, both in speaking and in writing, with participants, staff, agencies and others in the community; ability to work independently while also working under direction of City management, including ability to function in both leadership and follower roles; ability to empower staff and agencies while holding them accountable; thorough knowledge and understanding of homeless service systems, components and programs; thorough knowledge of affordable housing programs; ability to keep records and prepare and deliver timely reports; and general knowledge of the principles, practices and techniques of public administration, applied finance and economics, general organization and operations of local, state and federal government agencies and the ability to apply this knowledge at an operational level in the conduct of job functions.

Preferred:

  • Knowledge of laws, ordinances and regulations governing Federal and/or State programs, or ability to learn and apply the knowledge.
  • Understanding of evidence-based models for best practices in addressing the needs of persons experiencing homelessness;
  • Knowledge of the Community Development Block Grant (CDBG) Program, HOME Investment Partnerships (HOME) Program, Emergency Solutions Grants (ESG) Program and the Continuum of Care (CoC) Program.

Physical Requirements: This work is sedentary and requires little to no exertion of force and occasional exertion of up to 10 pounds of force; work regularly requires sitting, frequently requires using hands to finger, handle or feel and occasionally requires speaking or hearing and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work requires preparing and analyzing written or computer data, operating motor vehicles and observing general surroundings and activities; work is generally in a moderate noise location (e.g. business office with typewriters and/or computer printers, light traffic) but may need to make occasional site visits to properties, which includes exposure to outdoor elements and weather conditions.

Supplemental Information

Special Requirements

Homeless Management Information System training.

Housing and Urban Development training (certification preferred).

Valid Drivers License.

EMPLOYEE BENEFITS

  • 401a Contribution (employee match not required)
  • Bus Pass Program
  • Education Assistance
  • Employee Assistance Program
  • Employee Suggestion Program
  • Family and Medical Leave
  • Flexible Spending Accounts
  • Group Health Insurance
  • Group Dental Insurance
  • Jury Duty Leave
  • Life/Accidental Death Insurance
  • Long-Term Care Insurance
  • Military Leave
  • Paid Holidays
  • Promotion from Within
  • Retirement/Pension Plan (State of NC)
  • School Leave
  • Shared Leave
  • Short-Term Disability Insurance
  • Sick Leave
  • Training
  • Vacation Leave
  • Wellness Program

The City of Winston-Salems employment practices are guided by federal, state, and local rules and regulations guaranteeing employment opportunities to all persons without regard to and prohibiting discrimination or harassment on the basis of race, creed, color, sex, sexual orientation, pregnancy, age, religion, political affiliation or beliefs, national origin or handicap, unless a bonafide occupational qualification exists.

01

Please indicate your highest level of education with coursework in social sciences, public administration, planning, social work in urban planning, or a related field:

  • High School Diploma or GED or less
  • Some college
  • Associates Degree
  • Bachelors Degree
  • Masters Degree or higher

02

Please indicate your amount of experience in housing, community development or human services:

  • None
  • 1 - 3 years
  • 4 - 6 years
  • 7 years or more

03

Do you possess a valid drivers license?

  • Yes
  • No

Required Question

Employer City of Winston-Salem

Address P.O. Box 2511

Winston-Salem, North Carolina, 27102

Phone 336 747 6813

Website http://agency.governmentjobs.com/winstonsalemnc/default.cfm

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