Highlights
As a Co-Manager, you serve as a key member of the restaurant leadership team, working alongside the General Manager and Assistant Manager to drive operational excellence, develop team members, and achieve business goals. Co-Managers work in a fast-paced restaurant environment that requires regular interaction with guests, employees, vendors, and leadership teams.
Numbers & Facts
| Location | Ooltewah, TN |
Description
Co-Manager
Wen Choo Choo Wendy's Restaurants
Position Summary
At Wendy's, we're committed to serving fresh, high-quality food and delivering exceptional guest experiences. As a Co-Manager, you serve as a key member of the restaurant leadership team, working alongside the General Manager and Assistant Manager to drive operational excellence, develop team members, and achieve business goals.
The Co-Manager is responsible for helping lead daily operations, ensuring food safety and quality standards are met, supporting team development, and contributing to the restaurant's financial success. This position is ideal for experienced restaurant leaders who are ready to take the next step in their management career.
Essential Responsibilities
Restaurant Leadership
- Assist in leading all aspects of daily restaurant operations.
- Support the management team in achieving operational, financial, and customer service goals.
- Lead by example and uphold Wendy's brand standards and company values.
- Create a positive, productive, and team-focused work environment.
- Help ensure consistent execution of all company policies and procedures.
Team Development
- Recruit, train, coach, and develop team members and shift leaders.
- Provide ongoing feedback and performance coaching.
- Foster teamwork, accountability, and employee engagement.
- Help identify and develop future leaders within the restaurant.
- Support staffing, scheduling, and workforce planning efforts.
Guest Experience
- Ensure exceptional customer service is delivered on every shift.
- Create a welcoming and guest-focused culture.
- Resolve guest concerns quickly and professionally.
- Monitor service performance and implement improvements when needed.
Financial & Business Management
- Assist in driving sales growth and maximizing restaurant profitability.
- Help manage labor costs, food costs, and controllable expenses.
- Monitor operational performance and key business metrics.
- Support inventory management, ordering, receiving, and product control.
- Ensure proper cash handling and financial accountability procedures are followed.
Food Safety & Quality
- Ensure all food products meet Wendy's quality and freshness standards.
- Maintain compliance with food safety, sanitation, and health department requirements.
- Monitor food preparation, product holding times, and presentation standards.
- Promote operational excellence and attention to detail throughout the restaurant.
Operations & Facility Management
- Ensure the restaurant remains clean, safe, and fully operational.
- Maintain cleanliness standards in dining areas, kitchen workstations, restrooms, and exterior areas.
- Assist with equipment maintenance and facility upkeep.
- Ensure compliance with safety regulations and workplace standards.
Qualifications
Required
- Previous restaurant management experience required.
- Strong leadership and team-building abilities.
- Excellent communication and interpersonal skills.
- Ability to motivate, coach, and develop employees.
- Strong organizational, problem-solving, and decision-making skills.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work varied schedules, including mornings, evenings, weekends, holidays, and extended shifts as needed.
- Must possess all documents and permits required by federal, state, and local laws.
Preferred
- Quick-service restaurant (QSR) or fast-food management experience.
- Food Safety Certification or ServSafe Certification.
- Experience with scheduling, labor management, inventory control, and financial accountability.
- Experience developing and mentoring team members and supervisors.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to frequently bend, reach, lift, carry, and move throughout the restaurant.
- Ability to occasionally lift up to 50 pounds.
- Ability to safely operate restaurant equipment.
- Ability to work near hot cooking equipment, grills, fryers, and refrigeration units.
- Ability to multitask and effectively manage operations during high-volume business periods.
Work Environment
Co-Managers work in a fast-paced restaurant environment that requires regular interaction with guests, employees, vendors, and leadership teams. This position requires schedule flexibility and may include mornings, evenings, weekends, holidays, and extended shifts based on business needs.
Benefits
Eligible managers may receive:
- Competitive compensation package
- Medical, dental, and vision insurance coverage
- Paid structured management training program
- Paid vacation and sick leave
- Weekly pay via direct deposit
- 401(k) retirement savings plan with company match
- Retention bonus opportunities
- Leadership development and training programs
- Performance-based growth opportunities
- Career advancement opportunities within Wendy's and Wen Choo Choo Restaurants
Equal Employment Opportunity
Wen Choo Choo is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. Employment decisions are based on qualifications, merit, business needs, and individual performance.
Why Join Wendy's?
At Wendy's, great restaurants are built by great leaders. As a Co-Manager, you'll play a critical role in developing teams, driving restaurant performance, and creating exceptional guest experiences. You'll have the opportunity to strengthen your leadership skills, contribute to business success, and prepare for future advancement opportunities within our organization.
We provide the training, support, and career development resources needed to help you grow professionally while making a meaningful impact on your team and restaurant.
Join the Wen Choo Choo Wendy's team as a Co-Manager and help lead a culture of excellence, teamwork, and outstanding guest service.
The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.