Cnslt - Bus Tech Anly - Treasury Fulfillment Technical Engagement Team

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing technical knowledge and support for modification, implementation, or conversion of business systems. Key responsibilities include supporting the process of translating business needs into formal business requirement deliverables. Job expectations include acting as liaison between the business unit, technical resources, vendors, and clients and participating in design, development and implementation of complex applications or systems, often using new technologies.

LOB Job Description:

Treasury Technical Engagement Team - This position supports Treasury Sales Officers, Implementation Advisors and Treasury Services Specialists with the on-boarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within US and Canada.   The individual must have a broad and in-depth knowledge of the various payments, receipts and reporting services as well as data transmission protocols in order to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services.   

This position will be the primary contact for all technical aspects associated with the implementation of these services and therefore must be the client advocate into those product teams. The value this individual brings to the team and to the organization is the ability to build trust and confidence with clients and ensure the bank effectively delivers an excellent client experience during these technically complex implementations.   

Responsibilities:

• Builds trust and confidence with clients and ensure the bank effectively delivers an excellent client experience during technically complex implementations

• Works closely with business partners to define strategies for technical solutions, determines requirements, and develops functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure

• Drives and participates in design, development and implementation of large and complex enterprise wide applications, often using new technologies

• Works closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, including testing plans and scripts that serve customer needs

• Oversees the delivery and execution of the project in line with agreed delivery timelines, driving the participants for the Bank to realize new revenue at the earliest opportunity, and meeting client expectations

LOB Required Qualifications:

• Strong knowledge Treasury Payments, Receipts and Information Reporting products with the ability to establish and maintain a high level of customer trust and confidence

• Knowledge of data transmissions and connectivity such as HTTPS, FTP/SSL, SFTP, AS2, SWIFT

• Knowledge of industry standard file formats such as NACHA, EDI, XML

• Strong analytical, problem solving and organizational skills with the ability to manage competing demands.

• Strong communication skills to work with clients and internal partners to deliver clear requirements

• Strong interpersonal skills including mentoring, coaching, collaborating, and team building

• Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view

• The ability to read, understand and explain a file specification and requirement documents

• The ability to visually inspect a data file against its specification document to ensure accurate formatting

LOB Desired Qualifications:

• Client implementation experience with Treasury Products is highly desired

• Prior experience managing technology projects at Bank of America.

• Prior experience as a software developer, business analysis or product manager

• The desired candidate will have a 4 year degree and 5+ years experience in a similar client facing role.

Skills:

• Analytical Thinking

• Attention to Detail

• Critical Thinking

• Problem Solving

• Strategic Thinking

• Business Acumen

• Coaching

• Collaboration

• Presentation Skills

• Research

• Adaptability

• Change Management

• Consulting

• Prioritization

• Written Communications

Shift:

Hours Per Week: