CNC Machine Tool Field Service Specialist

Downtime Rebuild Equipment

  • Cincinnati, OH
  • 3 days ago

    Highlights

    In the afternoon, you diagnose a spindle vibration, consult engineering on an unusual control fault, and close the day by updating the project manager and customer on status, next steps, and parts needs. By midday, you’re aligning a new machine tool to manufacturer specifications, validating motion and safety circuits, and demonstrating operation to the on-site team.

    Numbers & Facts

    LocationCincinnati, OH

    Description

    What your day looks like

    You start the morning reviewing a customer’s CNC installation plan, walking the floor to confirm utilities, clearances, and rigging paths. By midday, you’re aligning a new machine tool to manufacturer specifications, validating motion and safety circuits, and demonstrating operation to the on-site team. In the afternoon, you diagnose a spindle vibration, consult engineering on an unusual control fault, and close the day by updating the project manager and customer on status, next steps, and parts needs.

    Impact you’ll make

    • Install and commission CNC machine tools precisely to OEM specs, then verify performance through live operation.
    • Read and apply blueprints, schematics, wiring diagrams, and manuals to plan and execute installations and repairs.
    • Diagnose electrical, mechanical, hydraulic, and pneumatic issues; tune and troubleshoot systems for stable, in-tolerance operation.
    • Interpret maintenance documentation and use standard meters, test equipment, and hand tools to repair and validate systems.
    • Partner with engineering to resolve atypical faults or system behaviors.
    • Inspect assemblies and all moving parts to ensure proper installation and operation within expected tolerances.
    • Coordinate daily with internal/external project managers, supervisors, and customers to communicate progress and timelines.
    • Scope required tools, test gear, and parts for each assignment; assemble, align, and install equipment as needed.
    • Perform routine service and help customers establish proactive preventive maintenance schedules.
    • Use precision measurement tools (calipers, micrometers, height gauges, etc.) to confirm setups and component fit.
    • Immediately report any accidents, near-misses, or errors; perform other related duties as assigned.

    What you bring

    • High school diploma or equivalent (GED/HSEC) and proven experience as a CNC machine technician.
    • Comfort with shop math, including fractions, ratios, percentages, and proportional reasoning.
    • Computer proficiency with email, record keeping, databases, word processing, spreadsheets, and graphics; strong Microsoft Office skills.
    • Valid driver’s license; ability to travel 15–20% with periodic overnight trips, including stretches of 1–2 weeks when needed.
    • Hands-on experience with FANUC CNC controls is required.

    Core competencies

    • Reliable attendance and follow-through.
    • Dependable, self-directed execution and ownership.
    • Strong safety mindset: maintain a tidy, hazard-free area; use guards and safety devices; follow SOPs, safety rules, and good manufacturing practices.

    Working conditions and physical requirements

    • Approximately 20% of time stationary while operating machines; constant operation of powered equipment and frequent movement across the shop to gather tools, parts, and materials.
    • Regularly position yourself to access components above and beneath machines; extensive fine and gross motor work.
    • Communicate clearly with team members; visually detect mechanical issues and part defects at short range to determine corrective actions.
    • Routinely lift, push, pull, and move up to 50 lbs; carry and load various parts and tools.
    • Occasional exposure to humidity, moving machinery, airborne particles, and caustic/toxic substances; moderate noise with periods of loud equipment.
    • PPE required around machinery and electrical systems; during warmer months, PPE may increase heat exposure.

    Technical strengths

    • Preventive maintenance plan creation
    • Mechanical troubleshooting
    • Work across 120/208/240/480V electrical systems
    • Electrical installations, troubleshooting, and repair
    • Relay testing procedures
    • Pneumatic systems troubleshooting
    • Accurate tape‑measure use
    • Customer service mindset in the field
    • General maintenance and repair
    • Industrial electrical experience
    • Rigging and load handling
    • Field service readiness
    • Industrial electrical systems knowledge
    • Workplace safety and EHS practices
    • Hydraulic systems and components
    • Equipment diagnostics and troubleshooting
    • Mechanical systems and component repair
    • Lockout/Tagout (LOTO)
    • Electrical panel installation
    • Spindle maintenance and repair
    • Reading electrical schematics
    • Low‑voltage cabling installation
    • Equipment installation and wiring
    • Access control systems
    • Equipment repair and maintenance
    • Equipment installation
    • Experience in aerospace manufacturing environments

    Accessibility

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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