CNC Field Service Engineer

Gables Search Group

Memphis, TN

JOB DETAILS
SKILLS
CNC (Computerized Numerical Control) Systems, Communication Skills, Control Systems, Customer Support/Service, Customer Training, Distribution Channel, Documentation, Electrical Engineering, Electricity, Equipment Maintenance/Repair, Geometry, Hydraulic Engineering, Identify Issues, Industrial Engineering, Machine Tool, Machining, Maintenance Services, Mechanical Engineering, On Site Support, Programmable Logic Controller (PLC), Project/Program Coordination, Root Cause Analysis, Technical Leadership, Technical Support, Trade Shows, Training/Teaching, Willing to Travel
LOCATION
Memphis, TN
POSTED
Today
CNC Service Technician Opportunity

We have an exciting opportunity for a CNC Service Technician with a reputable CNC Machine Tool Builder in Memphis, TN! Join our team as we are looking for skilled individuals to provide installation, repair, and maintenance support for CNC machine toolsat various customer locations across the country. This role is crucial in ensuring top-notch machine performance and delivering exceptional customer service. If you have a strong background in electrical and mechanical expertise, advanced diagnostic skills, and a customer-centric approach, we want to hear from you. Reporting to the CNC Field Service Manager, this position is open to candidates located in the East of the Mississippi River region, with a preference for those near an airport in IL, TN, KY, AL, or OH.

Responsibilities
  • Install CNC machine tool systems at customer sites, including all accessories
  • Conduct machine leveling, geometry checks, and final adjustments for optimal performance
  • Diagnose and troubleshoot mechanical, electrical, hydraulic, and pneumatic issues
  • Recommend repair or replacement solutions for identified root causes
  • Provide technical support via various communication channels
  • Assist customers, distributors, and internal teams with technical guidance
  • Offer customer training and support project coordination as required
  • Attend trade shows and company events to provide service support
  • Maintain detailed service documentation and reporting
  • Travel extensively, including overnights and occasional weekend travel
  • Undertake other necessary duties
Requirements
  • Hold a degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Engineering, or relevant field; or equivalent experience
  • Minimum of 5 years of experience in CNC machine tool maintenance and service
  • At least 5 years of experience in remote technical support in the machine tool industry
  • Proven experience in installing and servicing machining centers, including geometric alignment
  • Proficient in PLC programming and troubleshooting
  • Knowledge of CNC control systems, particularly FANUC controls
  • Understanding of power circuits and industrial electrical systems
  • Strong troubleshooting, communication, and customer service abilities
  • Capability to travel extensively during weekdays and work independently

About the Company

G

Gables Search Group

Gables Search Group headquartered in Cleveland, Ohio has been a leader in search and placement nationwide since 2002.  Our company specializes in both direct and contract (temporary) staffing in all industries and disciplines.

At Gables Search Group, we connect exceptional professionals with outstanding organizations.  Our commitment to integrity, excellence, partnership, innovation, and respect sets us apart. With a personalized approach to recruitment, we ensure the perfect match between candidates and employers.

Whether you are a talented professional seeking new opportunities or an organization looking to build a high-performing team, Gables Search Group is here to guide you through the journey. Our success is built on the success of our clients and candidates, and we are dedicated to making a positive impact on the careers and businesses we serve.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
https://www.gablessearch.com/