CMMC Client Advisor

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright.  Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive 

We are looking for a knowledgeable and client-focused CMMC Client Advisor to join our team. In this role, you will serve as a trusted advisor to assigned clients, helping them navigate CMMC requirements, develop compliance strategies, and maintain alignment with applicable cybersecurity standards. You will work closely with client stakeholders and internal technical teams to assess compliance needs, address gaps, and guide clients through their ongoing compliance journey. The ideal candidate is a strong communicator who builds lasting client relationships, understands CMMC requirements, and can translate complex compliance standards into practical business recommendations.

Responsibilities

• Serve as a trusted advisor to assigned clients, aligning CMMC compliance efforts with business objectives and security requirements.
• Communicate CMMC requirements, compliance risks, and recommendations to both technical teams and executive stakeholders.
• Assess client environments to identify compliance gaps, evaluate security practices, and recommend areas for improvement.
• Develop and maintain CMMC compliance roadmaps, track remediation efforts, and guide clients through readiness milestones.
• Build and maintain strong client relationships, serving as the primary point of contact for CMMC guidance, strategic planning, and escalations.
• Collaborate with internal technical teams to define remediation priorities, scope compliance-related projects, and support implementation efforts.
• Lead client meetings and business reviews to discuss compliance progress, outstanding requirements, risks, and recommended next steps.
• Provide ongoing guidance on compliance documentation, policies, procedures, and evidence required to support assessment readiness.
• Monitor changes to CMMC requirements and communicate relevant updates and recommendations to clients.
• Perform other duties as assigned.

Requirements

• 5+ years of experience in IT consulting, cybersecurity, compliance, or technical account management, preferably within a managed service provider (MSP) environment.
• Demonstrated experience with CMMC compliance, NIST SP 800-171, cybersecurity frameworks, or regulatory compliance initiatives.
• Experience working directly with clients and business leaders to assess requirements, communicate risks, and develop actionable strategies.
• Strong understanding of cybersecurity best practices, compliance assessments, remediation planning, and security documentation.
• Relevant industry certifications, such as CMMC Certified Professional (CCP), CMMC Certified Assessor (CCA), Security+, CISSP, or other cybersecurity and compliance certifications, are preferred.
• Familiarity with ConnectWise, Microsoft 365, and common cybersecurity and IT management tools is a plus.
• Excellent communication and relationship management skills, with the ability to explain complex technical and compliance requirements to both technical and non-technical audiences.
• Strong organizational, multitasking, and prioritization skills, with a commitment to follow-through in a fast-paced, collaborative environment.
• Self-motivated and detail-oriented, with the ability to manage client relationships and compliance initiatives independently and with minimal supervision.
• Ability to work an average of approximately 47 hours per week, including occasional evening client dinners and industry events.
• Must possess a valid U.S. driver's license and successfully pass a background check.

Benefits

Investing in Our Team is Key to Our Success!

Financial Benefits: We offer a comprehensive benefits package designed to support our employees’ financial well-being, health, growth, and overall quality of life. Financial benefits include a 401(k) plan with employer contributions, performance-based incentive opportunities, and employee discount and savings offerings. 

Time Away from Work: Employees enjoy paid time off (PTO), paid holidays, paid parental leave, and a work-from-home (WFH) bank to support flexibility and a healthy work-life balance. 

Health and Wellness: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs. 

Hybrid Work Schedule:
This role is eligible for a hybrid work schedule after the successful completion of a 60-day onboarding period. Hybrid work eligibility is specific to this position and is intended to provide flexibility while maintaining collaboration, team engagement, and client support.

Growth & Development: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs. 

That's Not All: Additional perks include employer-paid dry-cleaning services, Friday team lunches, corporate concierge services, a dog-friendly office, team-building events, company-sponsored activities, and more!

Our Commitment to Inclusion:

Charles IT is committed to fostering an inclusive and respectful workplace where everyone can thrive. We are proud to provide equal employment opportunities to all team members and applicants without regard to any protected characteristics. We believe diverse perspectives strengthen our team, enhance innovation, and help us better serve our clients. 

The information contained in this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional responsibilities may be assigned as business needs to evolve. 

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