Cluster Lead - South (TN, Kerala)
About Vahan
Vahan is India's largest AI-powered recruitment marketplace for the blue-collar workforce, helping companies like Swiggy, Zomato, Rapido, Zepto hire at scale.
Backed by Khosla Ventures, Y Combinator, Airtel, and Vijay Shekhar Sharma (Paytm), we are building the infrastructure for hiring India's 300M+ gig workforce.
Role Overview
We are looking for a Cluster Lead - South to drive supply growth, vendor partnerships, and fulfilment operations across TN and Kerala.
The role involves managing cluster managers and vendor partners, ensuring strong driver/rider supply pipelines to meet hiring demand from enterprise clients.
Key Responsibilities
Supply Ownership
- Own supply acquisition and fulfilment targets across South India clusters.
- Ensure strong driver/rider onboarding and activation to meet client demand.
Vendor Ecosystem
- Build and manage a large vendor and partner network for candidate sourcing.
- Improve vendor productivity and turnaround time.
Team Leadership
- Lead and manage Cluster Managers and Business Development Executives across the region.
- Track performance, set KPIs, and drive accountability.
Operational Excellence
- Improve key metrics including:
- Cost per hire
- Fulfilment rate
- Activation rate
- Vendor turnaround time
Market Expansion
- Support new city launches and client expansions across the South region.
Data & Reporting
- Track supply funnel, conversion rates, and cost metrics.
- Use data to identify risks and drive corrective actions.
Ideal Candidate
- 8+ years experience in Channel Development, Merchant acquisition, Vendor Management
- Experience managing regional or multi-city operations teams.
- Strong vendor management and stakeholder management skills.
- Highly numbers-driven with strong operational execution ability.