Clover / POS Technician

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

This role is responsible for supporting and maintaining point-of-sale (POS) systems, specifically Clover devices, across multiple departments. The technician will handle device configuration, troubleshooting, and lifecycle management while ensuring reliable payment processing operations. This position plays a critical role in maintaining system uptime and supporting end users with technical issues. The ideal candidate will have hands-on experience with POS systems, strong troubleshooting skills, and the ability to work in a fast-paced onsite environment.

Location & Work Type
Location: Long Beach, CA
Work Type: Onsite

Key Responsibilities

• Configure, deploy, and maintain Clover POS devices across multiple departments
• Decommission and replace legacy Clover devices with new hardware as required
• Manage user access and permissions for POS systems and related applications
• Troubleshoot hardware and software issues including connectivity, battery, and system errors
• Provide ongoing support for Clover.com and Invoiss.com applications
• Support payment processing systems including Bank of America payment gateways
• Escalate unresolved technical issues to appropriate vendors or support teams
• Ensure system functionality and uptime across all deployed POS devices
• Document issues, resolutions, and system configurations for operational tracking

Qualifications
Required:

• 2+ years of experience supporting POS systems or similar hardware devices
• Experience with device configuration, troubleshooting, and deployment
• Knowledge of network connectivity and basic troubleshooting
• Familiarity with payment processing systems and merchant services
• Strong problem-solving and analytical skills
• Ability to work onsite and support multiple departments
• Excellent communication and customer support skills

Preferred (Optional):

• Experience with Clover POS systems
• Experience supporting payment gateways or financial transaction systems
• Familiarity with hardware lifecycle management and device replacement projects
• Experience working with vendor escalation processes

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Paid-time-off options
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

Additional Details
The base range for this contract position is $31 - $41 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.

About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.