Cloud Solution Engineer 4

Resident Architect

Oracle Cloud Infrastructure | Job Description

The Opportunity

Oracle Cloud Infrastructure is looking for a customer-obsessed Resident Architect to help strategic customers realize sustained business value from OCI. This is a deeply technical, embedded role for an architect who can pair long-term customer proximity with rigorous engineering execution. The Resident Architect becomes a trusted technical partner to customer leaders and delivery teams-helping them run, evolve, and expand production cloud environments while turning risks and opportunities into clear action.

You will work at the intersection of customer architecture, cloud operations, adoption, and growth. You will understand the customer's critical workloads, operating priorities, and consumption drivers; guide technical decisions; prevent or remove blockers; and connect the right Oracle engineering, product, delivery, partner, and account resources to deliver measurable outcomes.

What You Will Do

Own the technical relationship and operating context

• Build trusted, durable relationships with customer architects, engineering leaders, platform teams, and operational stakeholders.
• Develop a current understanding of the customer's OCI estate, critical workloads, architecture decisions, operating model, roadmap, risks, and growth opportunities.
• Translate business priorities into practical technical plans with clear milestones, owners, dependencies, risks, and success criteria.
• Communicate technical progress, tradeoffs, blockers, and decisions clearly to both engineering and executive audiences.

Drive production health, adoption, and expansion

• Guide customers through architecture reviews, production-readiness planning, health assessments, performance analysis, resilience improvements, and operational best practices.
• Identify workload, service, capacity, architecture, security, reliability, and operational risks early and drive them through resolution.
• Help customers adopt additional OCI capabilities and expand strategic workloads by connecting technical opportunities to business outcomes and a credible path to production.
• Use consumption, workload, forecast, and engagement signals to distinguish realized progress from risk, surface upside, and maintain an accurate view of customer priorities.

Lead complex engineering execution

• Coordinate customer engineering teams, systems integrators, Oracle delivery services, product teams, and account teams around the technical actions required to achieve outcomes.
• Lead or contribute to architecture reviews, technical validations, migration and modernization planning, troubleshooting, escalation management, and post-incident improvement.
• Engage OCI engineering and product teams with well-defined customer context, evidence, impact, and requirements; help manage dependencies through resolution.
• Maintain disciplined engagement records and forecasts so customer status, risks, dependencies, decisions, and measurable outcomes are visible and decision-useful.

Create leverage beyond one customer

• Turn recurring customer patterns into reusable architectures, operating practices, technical guidance, automation, and feedback that improve outcomes across the organization.
• Share technical expertise and mentor peers while raising the quality of customer engagements and production operations.
• Bring customer insights to Oracle teams to improve products, services, and the way OCI is adopted and operated.

What Success Looks Like

OutcomeHow it shows upTrusted technical partnershipCustomer stakeholders rely on the Resident Architect for sound guidance, clear communication, and follow-through on the technical issues that matter.Healthy production workloadsImportant workloads are architected and operated with increasing resilience, security, performance, observability, and operational discipline.Measurable adoption and growthStrategic workloads progress to production, expand usage, or adopt new OCI capabilities through clear technical execution-not activity alone.Risks managed earlyMaterial blockers, dependencies, capacity concerns, and operational risks are identified early, owned, and driven to resolution with the right teams.Repeatable organizational valueCustomer lessons become reusable assets, automation, practices, or product feedback that improve future engagements.

Preferred Qualifications

• Strong experience in cloud architecture, solution engineering, technical consulting, site reliability engineering, platform engineering, or a comparable customer-facing technical role.
• Experience designing, deploying, or operating enterprise-scale cloud environments on OCI or another major public cloud platform.
• Technical depth across several of the following: compute, networking, storage, identity and security, Kubernetes and cloud-native platforms, databases, observability, automation, high availability, disaster recovery, migration, modernization, data, or AI infrastructure.
• Demonstrated ability to troubleshoot complex distributed systems, manage technical escalations, and lead structured problem resolution across organizations.
• Experience working with customer engineering teams, systems integrators, professional services, product engineering, and account teams without direct authority.
• Ability to connect technical choices to reliability, performance, security, cost, operational efficiency, and customer business outcomes.
• Clear written and verbal communication skills, including the ability to engage credibly with hands-on engineers and senior technology leaders.
• A bachelor's degree in Computer Science, Engineering, Information Systems, or a related field is preferred; equivalent relevant experience is welcome.

The Person We Are Looking For

You are an engineer at heart who enjoys being close to the customer's real environment and accountable for progress over time. You bring curiosity, sound judgment, and technical credibility to ambiguous problems. You are equally comfortable reviewing an architecture, investigating a production issue, facilitating a decision, and explaining the path forward to leaders. You care about durable customer outcomes, not just completing tasks-and you know when to lead directly, when to orchestrate, and when to bring in the right specialist.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $118,700 to $194,400 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle''s onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

• Build trusted, durable relationships with customer architects, engineering leaders, platform teams, and operational stakeholders.
• Develop a current understanding of the customer's OCI estate, critical workloads, architecture decisions, operating model, roadmap, risks, and growth opportunities.
• Translate business priorities into practical technical plans with clear milestones, owners, dependencies, risks, and success criteria.
• Communicate technical progress, tradeoffs, blockers, and decisions clearly to both engineering and executive audiences.
• Build trusted, durable relationships with customer architects, engineering leaders, platform teams, and operational stakeholders.
• Develop a current understanding of the customer's OCI estate, critical workloads, architecture decisions, operating model, roadmap, risks, and growth opportunities.
• Translate business priorities into practical technical plans with clear milestones, owners, dependencies, risks, and success criteria.
• Communicate technical progress, tradeoffs, blockers, and decisions clearly to both engineering and executive audiences.