Q1 Technologies, Inc logo

Cloud Operation Manager

Q1 Technologies, Inc

  • Philadelphia, PA
  • 2 days ago

    Highlights

    The Cloud Operations Manager will partner with Program and Project Managers, Business Project Team, Software Technology Leads, Third-party Vendors, and External Stakeholders to help define IT Operational model, as well as ensuring proper capabilities are in place for Production Maintainability and Supportability. The ideal candidate will lead a team of cloud engineers, Service Reliability Engineers (SRE), network engineers, database administrators to deliver new infrastructure required for new software components using Infrastructure As a Code (IAC) automation.
    Q1 Technologies, Inc

    Numbers & Facts

    LocationPhiladelphia, PA
    IndustryComputer/IT Services
    Company Size500 to 999 employees
    Year Founded1990
    Websitehttp://q1tech.com/

    Description

    Job Title – Cloud Operation Manager
    Location – Philadelphia PA
    Duration – 6+ Months

    Job Summary:
    The Cloud Operations Manager is responsible to oversee and optimize the operations of our cloud infrastructure. The ideal candidate will lead a team of cloud engineers, Service Reliability Engineers (SRE), network engineers, database administrators to deliver new infrastructure required for new software components using Infrastructure As a Code (IAC) automation. Ensure systern reliability and scalability, and implement best practices for security, monitoring, and cost management. This role requires strong technical expertise in AWS services, as well as leadership and strategic planning skills.

    The Cloud Operations Manager will partner with Program and Project Managers, Business Project Team, Software Technology Leads, Third-party Vendors, and External Stakeholders to help define IT Operational model, as well as ensuring proper capabilities are in place for Production Maintainability and Supportability.

    Key Responsibilities:

    Strategic Planning: Develop and execute long-term cloud strategy aligned with business objectives, including migration plans, scalability needs, and innovation roadmaps.

    Team Leadership: Lead and mentor a team of cloud engineers, providing guidance on operational excellence and technical innovation.

    Automation: Implement Infrastructure-as-Code (laC) practices using tools like Terraform or CloudFormation.

    Security Compliance: Enforce strict security measures, compliance standards, and data protection protocols within the cloud environment.

    Monitoring & Troubleshooting: Ensure 24/7 availability of cloud systems through proactive monitoring, incident response, and root cause analysis.

    Performance Optimization: Continuously review and enhance application performance, ensuring low latency and high availability.

    Cost Optimization: Monitor and manage cloud spend, identifying opportunities for cost-saving without compromising performance.

    Innovation: Regularly evaluate emerging technologies and make recommendations to improve cloud services or integrate cutting-edge solutions.

    Proactive Risk Management: Identify potential risks or vulnerabilities in the cloud infrastructure and preemptively address them.

    Compliance Leadership: Stay updated on regulatory changes and enforce adherence to applicable laws and standards (e.g., GDPR, HIPAA, SOC2).

    Collaboration: Work closely with cross-functional teams to align cloud operations with organizational goals.

    Vendor Management: Coordinate with AWS and third-party vendors to leverage new features, resolve service issues, and ensure optimal service agreements.

    Qualifications:

    Education: Bachelor's or Master's degree in computer science, Information Technology, or a related field (or equivalent experience).

    Experience: Total of 12+ years of IT Experience for large enterprises

    Relevant Experience: 5+ years of hands-on experience managing AWS cloud environments and leading cloud operations teams.

    Leadership skills: Proven experience in leading and managing technical teams

    Technical Skills: Deep understanding of cloud architecture, AWS services and solutions

    Tools & Automation: Proficiency in CI/CD pipelines, Infrastructure-as-Code tools (Terraform), and scripting languages (Python, Bash, etc.).

    Certifications: AWS certifications such as AWS Certified Solutions Architect, SysOps Administrator, or DevOps Engineer (preferred).

    Soft Skills: Strong problem-solving, communication, and organizational skills, with a focus on team collaboration.

    About Company

    Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.

    Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

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