Position Overview
The Cloud, Engineer - Linux and Automation is responsible for the administration, automation, and continuous improvement of Thrive's Linux-based infrastructure. This role serves as an escalation point for Tier 1 issues and works closely with senior engineers and architects to design and implement repeatable, code-driven infrastructure solutions. The engineer will maintain and develop automation frameworks using Ansible and Terraform, assist with managing Thrive's private cloud on HPE Morpheus Enterprise and VMware ecosystems, and ensure Ubuntu-based systems are secure, patched, and operating within established SLAs. The ideal candidate brings hands-on IaC experience, strong Linux troubleshooting skills, and a mindset oriented toward automation and operational excellence - all with a security first focus required to avoid unexpected downtime.
Responsibilities
- Administer, monitor, and troubleshoot Linux systems (primarily Ubuntu) across physical and virtual environments.
- Serve as a Tier 2 escalation point for infrastructure incidents; perform root cause analysis and implement remediation actions.
- Manage and operate virtual machine workloads within HPE Morpheus Enterprise HVM and VMware ESXi, including VM provisioning, lifecycle management, and hypervisor-level troubleshooting.
- Define and enforce standardized build documentation
- Develop and maintain Ansible playbooks for configuration management, OS patching, application deployment, and compliance enforcement.
- Write and manage Terraform configurations for infrastructure provisioning and lifecycle management.
- Enforce infrastructure-as-code best practices including version control and peer review.
- Maintain and update NetBox as the authoritative source of truth for IP address management (IPAM), DCIM asset records, and network topology documentation.
- Integrate Netbox with IaC tools for automation of routine physical equipment commissioning
- Participate in change management processes, ensuring all changes are documented, reviewed, and approved in alignment with Thrive's ITSM standards.
- Perform routine system health checks, capacity reviews, and performance tuning for Linux servers.
- Maintain and improve internal runbooks, technical documentation, and knowledge base articles.
- Collaborate with networking, security, and cloud teams to resolve cross-functional infrastructure issues.
- Participate in an on-call rotation to support critical infrastructure incidents outside of standard business hours.
- Identify opportunities to improve operational efficiency through automation and standardization.