Provide operational support for Azure cloud infrastructure including AKS, App Services, Function Apps, Storage Accounts, VMSS, Virtual Machines, Key Vault, Logic app and networking services. Restore data from Azure Blob Archive Tier, Azure Backup, Azure Recovery Services Vault, AWS S3 Glacier, and other long-term storage solutions.
Numbers & Facts
Location
Boston, MA
Description
Key Responsibilities
Rehydration Operations
Monitor, maintain, and support cloud infrastructure services across Azure and AWS environments to ensure system availability, reliability, and operational stability.
Execute end-to-end data rehydration and recovery activities from cloud archival and backup services.
Restore data from Azure Blob Archive Tier, Azure Backup, Azure Recovery Services Vault, AWS S3 Glacier, and other long-term storage solutions.
Monitor and manage and optimize rehydration processes to ensure successful data retrieval within defined SLAs.
Coordinate with application, infrastructure, database, and business teams during recovery events.
Track and manage rehydration requests and provide status updates to stakeholders throughout the restoration lifecycle.
Validate data integrity, completeness, and accessibility following rehydration activities.
Document rehydration activities, recovery outcomes, and operational lessons learned to support compliance, audit, and continuous improvement initiatives.
Cloud Platform Operations
Provide operational support for Azure cloud infrastructure including AKS, App Services, Function Apps, Storage Accounts, VMSS, Virtual Machines, Key Vault, Logic app and networking services.
Perform operational support for AWS services including S3, EC2, and storage recovery solutions.
Troubleshoot and resolve issues related to cloud platforms, storage, networking, and application issues impacting retrieval operations.
Ensure high availability, reliability and performance of critical cloud services, while supporting successful execution of restoration processes.
Automation & Process Improvement
Develop automation solutions using Python, PowerShell, Bash, or similar scripting languages to streamline rehydration workflows.
Automate validation, reporting, and notification processes associated with rehydration operations.
Continuously optimize recovery procedures to reduce restoration times and operational effort.
Monitoring & Observability
Build and maintain monitoring, dashboards, alerting, and reporting capabilities
Identify, analyze and remediate performance bottlenecks affecting rehydration activities, recovery, and retrieval processes.
Monitor storage utilization, recovery metrics, and operational KPIs.
Develop and deliver operational reports and trend analysis to support continuous improvements and stakeholder communication.
The Expertise You Have
Cloud Data Rehydration & Recovery Operations
CI/CD Tools (GitHub Actions, Jenkins)
Networking, DNS, Load Balancers, Firewalls
Azure Blob Archive & Backup Restoration
AWS S3 Glacier Retrieval Operations
Azure Storage Management
Incident Response, Root Cause Analysis and Troubleshooting Distributed Systems