Highlights
Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Masters Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Numbers & Facts
| Location | NY |
| Industry | Computer Software |
| Salary | $130,900–$251,900 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1975 |
| Website | http://www.microsoft.com |
Description
Overview
Microsofts mission is to empower every person and every organization on the planet to achieve more. Within the Customer Success Unit (CSU), the Cloud Solution Architect (CSA) team plays a central role in helping our customers accelerate Microsoft Cloud & AI adoption - spanning Azure, Azure AI, and agentic AI - to unlock business value and solve the most complex technical challenges in the cloud.As a Cloud & AI CSA Manager supporting our Telco, Media & Gaming (TMG) customers, you lead a high-performance team of cloud solution architects, combining deep technical expertise in cloud, data, and AI engineering with strong people leadership and the ability to manage multiple concurrent engagements. You are responsible for developing talent, ensuring technical excellence across deliverables, and translating the organizations Cloud & AI strategy into concrete outcomes for TMG customers and the business.TMG customers are reinventing how the world connects, creates, and plays - telecommunications operators modernizing networks and monetizing 5G, media and entertainment companies transforming content production and distribution, and gaming leaders scaling global platforms. You lead the architects who turn Microsofts Cloud & AI platform into measurable value for them, while building an inclusive, high-growth technical team.
Responsibilities
People Leadership and High-Performance Team ManagementLead, engage, and develop a team of Cloud Solution Architects, fostering a high-performance, collaborative, and continuously growing environment.Attract, hire, and retain technical talent, with a focus on retention, career development, succession, and diversity and inclusion.Apply the Microsoft leadership model (Model - Coach - Care), leading by example, coaching the team, and genuinely caring for people.Manage the full performance cycle consistently: set clear goals, provide continuous feedback, conduct reviews, and recognize results.Foster a culture of growth mindset, continuous learning, and accountability for results.Technical Leadership in Cloud & AI EngineeringApply deep knowledge of cloud, data, and AI engineering to guide architecture decisions, coding and design best practices, quality, and scalability across Azure and AI workloads.Act as the teams senior technical reference, reviewing Cloud & AI solution architectures (Azure, Azure AI, agentic AI, data platforms) and supporting complex technical engagements with customers.Ensure engineering excellence across deliverables: development standards, automation, DevOps, MLOps, responsible AI, security, and reliability.Keep the team current on new cloud services, AI capabilities, and engineering trends, promoting ongoing technical enablement and certification.Multi-Project and Delivery ManagementLead multiple projects and technical engagements simultaneously, balancing priorities, deadlines, and team capacity.Plan and prioritize resources, dependencies, and risks across projects, ensuring delivery within agreed scope, timeline, and quality.Provide visibility into status, risks, and outcomes to technical and executive stakeholders through clear, concise communication.Establish processes and mechanisms that increase the teams delivery predictability and efficiency.Customer and Business ImpactDrive Azure and AI consumption and adoption, connecting technical delivery to customers business objectives.Build trusted relationships with customers technical and executive stakeholders.Serve as the technical and management escalation point for critical situations.Cross-Functional CollaborationWork seamlessly with sales, product engineering, partners, and other Microsoft teams (One Microsoft).Contribute to knowledge sharing and best-practice exchange across teams and regions.
Qualifications
Required Qualifications
- Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Other Requirements
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Preferred Qualifications
- Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Masters Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- 6+ years experience working in a customer-facing role (e.g., internal and/or external).
- 6+ years experience leading technical projects, teams, or functions.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
- 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Cloud Solution Architecture M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About Company
DO WHAT YOU LOVE
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.
Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.
WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.
We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.
WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.
GET THE BALL ROLLING
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.
Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.
WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.
We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.
WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.
GET THE BALL ROLLING