Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a CBHC Clinician A to join our Community Behavioral Health Center (CBHC) Outpatient Services team and help advance our mission of empowering people to live healthier, more fulfilling lives.
What We Offer:
- Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
- Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
- Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
- Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
- Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Collaborate with a multidisciplinary team to complete comprehensive behavioral health assessments and determine the appropriate level of care using evidence-based clinical tools and sound clinical judgment.
- Provide short-term, solution-focused interventions through the CBHC Access Center and deliver individual, couples, family, and group therapy using BHN-approved evidence-based frameworks and treatment pathways.
- Complete comprehensive risk and safety evaluations and take appropriate action to support the safety of individuals served and others.
- Coordinate regularly with Access Navigators, care team members, family members, guardians, residential providers, and other community partners to support integrated, person-centered treatment.
- Help individuals make measurable progress toward assessed needs and treatment goals, using standardized assessment and outcome tools to guide care.
- Support individuals in transitioning to the least intensive clinically appropriate level of care while maintaining treatment frequency and duration consistent with medical necessity and utilization-management guidelines.
- Complete progress notes, comprehensive and diagnostic assessments, Integrated Individual Action Plans, plan updates, and other required clinical documentation accurately and within established timelines.
- Maintain an appropriate caseload, direct-service volume, work schedule, and performance expectations, adjusting scheduling and caseload mix as needed to meet program objectives.
- Provide services flexibly across CBHC locations, homes, schools, healthcare settings, community locations, and telehealth platforms based on individual and program needs.
- Protect confidentiality and comply with HIPAA, 42 CFR Part 2, ethical standards, payer requirements, regulatory requirements, and BHN policies.
- Participate in clinical supervision, team meetings, evidence-based treatment consultation, required training, and continuing education while working toward or maintaining professional licensure.
Who You Are:
- Master's degree in a license-eligible behavioral health field required.
- Current independent clinical license in Massachusetts, such as LICSW, LMHC, required.
- Experience or training working with individuals who have co-occurring mental health and substance-use disorders, or a demonstrated willingness to develop this expertise.
- Broad knowledge of mental health conditions and treatment approaches, including the needs of adults with serious and persistent mental illness and/or children with serious emotional disturbance.
- Knowledge of evidence-based assessment, psychotherapy, treatment planning, risk evaluation, crisis response, and appropriate level-of-care determination.
- Ability and willingness to provide high-quality care to clinically complex individuals and families from diverse cultural, racial, ethnic, religious, gender-identity, and sexual-orientation backgrounds.
- Working knowledge of community resources and the ability to coordinate services, facilitate referrals, and support continuity of care.
- Excellent clinical judgment, interpersonal, verbal, and written communication skills, with the ability to collaborate effectively across multidisciplinary teams.
- Strong organization, time-management, documentation, and follow-through skills, including the ability to manage multiple priorities and respond effectively to urgent needs.
- Proficiency with electronic health records, internet, word-processing, email, and telehealth platforms.
- Flexibility to provide services in multiple settings and maintain an established schedule that may include rotating evening or weekend coverage based on CBHC needs.
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.
Salary Range: $75,000-$85,000