About the Job:
Contract Type: Full-Time Direct Hire (W2)
Salary: $70,000/yr-$95,000/yr
Location: Novi, MI
Make the EHR serve the people doing the work.
What you will own:
- Manage day-to-day EHR configuration, task routing, templates, reporting, user onboarding and role-appropriate access. Improve referral intake, scheduling, documentation, orders, results and follow-up workflows. Observe both office and field work, teach users patiently, maintain clear procedures, and coordinate vendor escalation. Measure whether changes reduce rework, improve follow-through and save staff time.
Responsible AI and automation:
- Lead focused pilots for documentation assistance, document handling, communications and other approved workflows.
- Evaluate privacy, clinical accuracy and user experience before broader deployment.
- AI-generated clinical content remains subject to clinician review and authentication; automation must not independently diagnose, prescribe or make unreviewed clinical decisions.
- Use approved systems, documented permissions and appropriate contractual/privacy safeguards.
A realistic technical boundary:
- You are the internal owner of clinical applications and workflow, not the sole infrastructure engineer, cybersecurity specialist or custom software developer.
- Coordinate networking, backups, security and complex integrations with qualified IT and vendor specialists.
- Work with practice leadership on priorities and approvals; clinical policy remains with licensed clinicians.
Responsibilities & Duties:
What you bring:
- Demonstrated EHR administration or advanced super-user work: show what you personally configured, improved and taught.
- Direct APRIMA experience is strongly preferred; comparable ambulatory EHR expertise is considered.
- Nursing, MA or other hands-on clinical experience is valuable, but strong clinical-workflow understanding can also be demonstrated through implementation and training work.
- We value calm troubleshooting, clear documentation, respectful teaching, discretion and completion of practical projects.
- AI implementation, reporting, revenue-cycle or interoperability experience is a plus—not a requirement to be expert in all of them.