Clinical Support Resource Coordinator RN

What you will do in this role: As a Clinical Support Resource Coordinator RN at Johnston-Willis Hospital you will perform patient care as needed, motivate and champion staff to reach their professional goals, and work closely with the Unit Nursing Directors, ACNO and CNO to provide leadership, including: Actively rounds on each nursing unit; continuously observing, assessing nursing educational needs and that the patient clinical needs are being met. As a Clinical Support Resource Coordinator RN, you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care.

Hourly Wage Estimate: $37.12 - $55.68 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

As a Clinical Support Resource Coordinator RN, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.

Job Summary and Qualifications

New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Resource Coordinator RN, you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real-time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways. 

What you will do in this role:

As a Clinical Support Resource Coordinator RN at Johnston-Willis Hospital you will perform patient care as needed, motivate and champion staff to reach their professional goals, and work closely with the Unit Nursing Directors, ACNO and CNO to provide leadership, including: 

• Actively rounds on each nursing unit; continuously observing, assessing nursing educational needs and that the patient clinical needs are being met.
• Willingly shares knowledge/expertise and assists co-workers.
• Fosters teamwork and contributes to achievement of team goals.
• Acts as a resource for new nurse graduate residents and nursing staff as appropriate, by providing feedback, education, and coaching, mentoring, shadowing, with appropriate escalation concerning nursing skills, patient care, policies, processes, and equipment.
• Review of care with new nurse graduate residents and nursing staff, to include, disease processes, but not limited to core measures, stroke and sepsis.
• May attend rapid responses and codes, to observe, provide feedback, and debrief, facilitate education, direction, coaching before, during and after the rapid response or code, as indicated.
• Acts in a professional manner and promotes the HCA’s company and facility values and commitment to Code of Conduct.
• Functions as resource for staff members and provides education as necessary.
• Responsible for acting as resource and shadowing of new nurse graduate residents and other nursing staff as needed, to help facilitate the delivery of safe, quality, patient-centered care.
• Promotes and acts as resource to new nurse graduate residents and other nursing staff, to provide guidance and education on the hospital’s standard of nursing practice, nursing policies and procedures to ensure they meet legal, and all accrediting and regulatory agency requirements.
• Utilize skills of observation, assessment to assess care, provide feedback on nursing diagnosis, planning, intervention and evaluation of care of the ill, injured or infirm.
• Facilitate the promotion of wellness, maintenance of health, and prevention of illness of the patient.

What qualifications you will need: 

• Graduate of an accredited School of Nursing required (BSN preferred).
• Current Registered Nurse License in Virginia or Current Multistate Compact License (required).
• 2+ years of current nursing experience in an acute care hospital setting (required).
• 1 year of leadership experience as Charge, Shift Coordinator, Council member, etc. (preferred)
• Critical care experience (preferred).
• Current American Red Cross or American Heart Association Basic Life Support (BLS or BCLS) certification.
• Advanced Cardiac Life Support must be obtained within 30 days of employment start date.

Benefits

Johnston-Willis Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future."

Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC

Senior Vice President and Chief Nurse Executive

HCA Healthcare

Johnston-Willis Hospital has provided quality healthcare services since 1909, giving patient's access to highly-trained physicians and advanced technology. With more than a century of pioneering healthcare, our 290+ bed hospital is one of the leading acute care facilities for Greater Richmond and the Tri-Cities area. We offer a full range of healthcare services, with specialties in cancer care, and neuroscience at our first-in-Richmond Neuroscience and Gamma Knife Center, and we are the first in the United States for HCA Healthcare, and the first in Central Virginia to offer Focused Ultrasound for essential tremors. With our sister facility, Chippenham Hospital, we've provided and continue to provide a wide range of services to Central Virginia.

If this opportunity is your next step in your career path, we encourage you to apply for our Clinical Support Resource Coordinator RN opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing, apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.