Clinical Support Representative, MA

WakeMed Health & Hospitals

  • Raleigh, NC
  • 9 days ago

    Highlights

    This role utilizes established protocols, and clinical work flows to address patient concerns and ensure safe, efficient care under the direction of an RN, APP, or Physician. Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County.

    Numbers & Facts

    LocationRaleigh, NC

    Description

    Overview

    The Clinical Support Representative, MA is a Medical Assistant who provides real-time telephonic support to patients by responding to medical questions, delivering standardized clinical guidance, and facilitating appropriate care navigation. This role utilizes established protocols, and clinical work flows to address patient concerns and ensure safe, efficient care under the direction of an RN, APP, or Physician.

    Department Description

    Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

    EOE

    Licensure

    Not Applicable

    Education

    Certificate Medical Assisting Required

    Experience

    3 Years Clinical - Medical Assistant Required

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