We are currently seeking a Clinical Supervisor to join our CSA team. In this role, the Clinical Supervisor will provide leadership, guidance, and oversight to staff while supporting parents and caregivers of youth with behavioral health needs. This is an opportunity to make a meaningful impact by ensuring high-quality, family-centered care within a collaborative and compassionate team setting.
As a Clinical Supervisor, you will lead and support a team of Care Coordinators while ensuring the delivery of high-quality, family-centered Wraparound services. You’ll play a key role in shaping clinical practice, mentoring staff, and maintaining program excellence through strong leadership and collaboration.
What We Offer:
- Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
- Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
- Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
- Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
- Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Provide effective, strengths-based leadership to a team of Bachelor’s and Master’s level Care Coordinators.
- Deliver individual and group supervision, including dyad work and field observation, to Care Coordinators and Family Partners.
- Train staff in Wraparound principles and ensure services are delivered with high fidelity.
- Monitor staff performance, ensuring compliance with documentation standards, deadlines, and program expectations.
- Coach and evaluate staff through ongoing training, feedback, and professional development.
- Support staff in delivering direct services to youth and families in community-based settings.
- Build and maintain collaborative relationships with internal teams and external child-serving systems.
- Participate in Systems of Care and other cross-agency meetings as needed.
- Respond to on-call supervisory needs and support crisis or urgent situations.
- Provide clinical and administrative oversight to Care Coordinators and Family Partners.
- Ensure fidelity to the Wraparound model through coaching and use of fidelity tools.
- Oversee staff adherence to service delivery expectations, including documentation and timelines.
- Conduct and support staff trainings, onboarding, and ongoing skill development.
- Maintain high-quality documentation and ensure program compliance.
- Facilitate team collaboration and address conflicts effectively.
- Adapt to program needs, including maintaining a flexible schedule and participating in on-call coverage.
Who You Are:
- Master’s degree in a mental health-related field (required).
- Eligible to be Independently Licensed within 6 Months.
- Certified in Massachusetts CANS (required).
- Minimum of 3 years’ experience working with youth and families in behavioral health.
- Prior supervisory experience.
- Experience collaborating with state agencies and community-based systems.
- Familiarity with Wraparound or home-based services (preferred).
- Strong leadership, organizational, and communication skills.
- Culturally responsive and committed to inclusive, family-centered care.
- Comfortable using technology and electronic documentation systems.
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.
Salary: $80k - $86K
How to Apply
If you’re ready to make a meaningful impact As a Clinical Supervisor, we’d love to hear from you! Please send your resume to
Jennifer.Cuffy-Ramos@bhninc.org
or Click
“Apply for Job” below or visit
www.bhnworks.org and select
“Browse All Jobs” to apply.