Clinical Supervisor

Our Mission:

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you’re joining an organization that’s just as committed to your success as we are to those we serve.

Starting Annual Salary: $73,000

ABOUT EAGLE HOUSE

Program Overview

• 24-bed psychiatric residential treatment facility (PRTF) serving children ages 6–12
• Functions as a step-down or diversion from inpatient hospitalization
• Serves youth with severe emotional and behavioral challenges related to significant trauma and their families
• Average length of stay: 4-6 months
• Goal: stabilize youth and prepare them for transition to community-based care, family, or foster placement
• Provides intensive, trauma-informed care focused on relationship-building and skill development
• Services include:
  • Psychiatry and nursing evaluations
  • Individual, group, and family therapy
  • Case management
  • Therapeutic recreation
  • Special education services

Position Overview – Clinical Supervisor

• Provide clinical and administrative supervision, coaching, orientation, performance evaluations, and professional development for Family Support Specialists, Case Managers, interns, and designated staff.
• Provide clinical leadership during treatment team meetings and support staff through consultation, coaching, and experiential learning opportunities.
• Oversee the development, scheduling, and quality of therapeutic groups to ensure services meet the needs of youth.
• Review and approve clinical documentation for quality, accuracy, and timeliness.
• Maintain a small clinical caseload as needed and provide direct clinical services, including assessment, treatment planning, risk management, family engagement, and discharge planning.
• Support on-call clinicians, monitor emergency communications, and ensure timely completion of clinical assessments.
• Oversee utilization management including insurance authorizations and reauthorizations.
• Lead quality improvement initiatives through case record reviews, productivity monitoring, and program dashboard analysis.
• Oversee aftercare programming for clients post discharge.
• Develop and lead family engagement initiatives, including parent support groups and multi-family programming.
• Collaborate with interdisciplinary departments to promote effective communication, coordinated care, and positive team functioning.
• Respond to and resolve parent concerns in partnership with nursing, education, and residential teams.

Employee Benefits

• Staff recognition programs, including awards and incentives for staff of the month, perfect attendance, and appreciation events throughout the year
• Tuition reimbursement
• Ongoing coaching, clinical and leadership training, and professional development opportunities

Education

• Clinical degree in social work, psychology, marriage and family therapy or other licensed counseling degree.
• CT licensure is required.

EXPERIENCE/REQUIREMENTS

• CT licensure is required.
• Three years of experience working with children and families required.
• Supervisory experience preferred.
• Bilingual/bicultural skills preferred.
• Cultural competency to serve a diverse population.
• Physically able to perform the essential functions of the position, with or without reasonable accommodation. These responsibilities include but are not limited to, the ability to function safely in a therapeutic situation, including provision of services in client homes or host settings.

Benefits: