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Clinical Services Navigator - Registered Nurse

Novant Health

  • Winston-Salem, North Carolina
  • 5 days ago

    Highlights

    This role coordinates care, provides education and support, assists with treatment planning and follow-up, and helps patients navigate resources while ensuring seamless communication among the care team. Novant Health is seeking a Gynecologic Oncology Nurse Clinical Service Navigator to serve as the primary point of contact for patients throughout their cancer journey.

    Numbers & Facts

    LocationWinston-Salem, North Carolina
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1997
    Websitehttps://www.novanthealth.org/

    Description

    What We Offer:

    Clinical Service Navigator – Gynecologic Oncology

    Location: Forsyth Medical Center
    Department: Cancer Center
    Schedule: Monday-Friday, 8:00 AM - 5:00 PM (No holidays, call, or weekends), Flexible hours, Some remote work

     

    Novant Health is seeking a Gynecologic Oncology Nurse Clinical Service Navigator to serve as the primary point of contact for patients throughout their cancer journey. This role coordinates care, provides education and support, assists with treatment planning and follow-up, and helps patients navigate resources while ensuring seamless communication among the care team.

     

    Key Responsibilities:

    • Coordinate care across the continuum for gynecologic oncology patients.
    • Educate and support patients and families regarding diagnosis, treatment, and follow-up care.
    • Facilitate appointments, referrals, testing, and access to resources.
    • Identify and address barriers to care.
    • Maintain timely and accurate documentation.
    What We're Looking For:
    • Education: 4 Year / Bachelors Degree Preferred.
    • Experience: Three to five years of nursing experience, preferred. Two years of experience in care of targeted patient population; experience in a broad range of clinical situations or settings, preferred.
    • Licensure/Certification: RN, required.
    • Additional Skills/Requirements (required): Ability to successfully complete generic and department-specific skills validation and competency testing.
    What You'll Do:

    Job responsibilities include:

    • Collaborate with the HTC team to support coordinated patient care
    • Coordinate care and communication with providers and pharmacists
    • Triage incoming calls for the designated patient population
    • Provide patient education tailored to population-specific needs
    • Coordinate annual patient visits, including preparation and distribution of materials
    • Assist patients and families with completing paperwork for school and sports participation
    • Ensure timely follow‑up and continuity of care through effective coordination practices

    About Company

    We are an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.

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