Highlights
Supports the Business Development team throughout the sales cycle by providing clinical subject-matter expertise in meetings, site visits, presentations, and proposals - ensuring the client''s stated needs and concerns are directly addressed in the proposed solution, and speaking credibly to clinical staff and leadership as a nurse with corrections experience. Serves as the primary clinical point of contact for prospective correctional partners, building relationships with DOC and county leadership - including Commissioners, Deputy Commissioners, Sheriffs, and Jail Administrators - as well as Health Services Administrators, Directors of Nursing, Medical Directors, and facility operations leadership.
Numbers & Facts
| Location | Birmingham, AL |
| Industry | Healthcare Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1989 |
| Website | http://www.naphcare.com/ |
Description
Overview
NaphCare is seeking to hire an experienced Clinical Services Director - Business Development to join our Sales team at the Corporate Headquarters in Birmingham, AL.
The Clinical Services Director, serves as the clinical bridge between NaphCare and prospective correctional healthcare partners - including county jails, state departments of corrections, and federal facilities. This role works directly with a potential partner's operations and clinical leadership to identify patient care challenges and to connect those challenges to NaphCare's clinical services and TechCare capabilities.
Responsibilities
- Serves as the primary clinical point of contact for prospective correctional partners, building relationships with DOC and county leadership - including Commissioners, Deputy Commissioners, Sheriffs, and Jail Administrators - as well as Health Services Administrators, Directors of Nursing, Medical Directors, and facility operations leadership.
- Meets directly with prospective partners to understand concerns with their existing healthcare vendor, identify gaps in service delivery, and develop a clear, actionable plan for resolution.
- Translates identified patient care issues into NaphCare clinical solutions, drawing on NaphCare's service lines and TechCare EMR capabilities to address the partner's specific needs.
- Partners with NaphCare Clinical Operations and TechCare teams to develop and present proposed solutions, including workflow changes, staffing models, and technology-enabled care improvements.
- Supports the Business Development team throughout the sales cycle by providing clinical subject-matter expertise in meetings, site visits, presentations, and proposals - ensuring the client''s stated needs and concerns are directly addressed in the proposed solution, and speaking credibly to clinical staff and leadership as a nurse with corrections experience.
Qualifications
- Holds a current, unrestricted license as a Registered Nurse
- Prior clinical experience in a correctional healthcare setting (jail, prison, or DOC facility) required.
- Direct experience with TechCare EMR preferred
- Strong understanding of correctional healthcare operations, patient care delivery, and applicable standards (NCCHC, ACA).
- Comfortable engaging with both clinical and operations leadership
- Excellent relationship-building, communication, and presentation skills.
- Willingness to travel, estimated at 30%
Physical Capabilities:
Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.
Why Join NaphCare?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time! In addition to competitive salaries and generous employee benefits, we have opportunities for new graduates and experienced medical professionals, promote educational growth, and strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
- Health, dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan, beginning day one
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
Want a better idea of what it's like to work in a jail? See what our RNs do:
NaphCare - Life as an RN - YouTube
If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I'll be in touch.
Equal Opportunity Employer: disability/veteran
Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare
About Company
NaphCare is dedicated to implementing cost-effective, quality services according to our clients' needs.
Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.
When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.
Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.
Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.
Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.
One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.
Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.
When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.
Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.
Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.
Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.
One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.
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