Clinical Research Coordinator Manager

About the Job

Clinical Research Coordinator Manager Solid Tumor

The CRC Manager for the Masonic Cancer Center's (MCC) Clinical Trials Office (CTO) will assist the CTO Clinical Director in development, oversight and supervision of the CTO Clinical Research Coordinator (CRC) Team. In addition to assisting with day-to-day management of the adult CRCs, this position will be responsible for Collaborate with MCC, CTO, MHealth Fairview leaders, investigators and study teams to develop and implement project plans and continuous quality/performance improvement initiatives to optimize resourcing plans and ensure efficient management of the clinical research portfolio.

KEY RESPONSIBILITIES

40% - CRC Management: Foster an environment of excellence for the CTO's CRC team that supports the mission, vision, goals and objectives of the CTO. Work collaboratively with Program Managers and CTO Clinical Leadership to manage assigned CRC workload within their respective disease groups, ensuring balanced support across disease teams. Identify staffing deficiencies using objective workload criteria, and reassign CRCs as needed.

30% - Performance Management: Provide ongoing leadership in quality improvement and quality assurance initiatives that pertain to the clinical practice of CRCs in the CTO. Ensure research documentation and protocol compliance is maintained at high standards consistent with monitoring and auditing requirements and research regulations. Perform data extractions at specified intervals to ensure the team is on track with goal attainment, and to ensure newly hired team members meet the CTO's standards for quality of work.

15% - People Management: Recruit, hire, develop and retain highly engaged and competent staff. Manage, mentor and evaluate assigned staff. Work with CRC team members to set expectations for practice that align with their classification, create clear pathways for promotions and align team members individual goals with these pathways, define skills and attributes specific to each CRC classification (I-IV) with objective criteria for meeting each qualification, and work with team members that do not perform to expectations to create a measurable and time dependent pathway for success. Engage staff in cross-functional process improvement work and identify opportunities for continuing education for staff growth and engagement.

10% - Risk Mitigation & Compliance: Assure compliance with all applicable regulatory standards. Establish and maintain proficiency with applicable guidelines and rules that define conduct, performance, monitoring, auditing, and reporting for CTO clinical trials. Regularly audit staff billing to mitigate risk and ensure financial health of CTO clinical operations.

5% - Quality Assurance: Maintain all clinical operations unit policies and procedures ensuring compliance with organization goals and all applicable regulatory requirements. Assist study team, Program Managers, Regulatory, and Clinical leadership with audit requests from internal auditors or any relevant regulatory authorities.

Qualifications

All required qualifications must be documented on application materials.

REQUIRED EDUCATION/QUALIFICATIONS

BA/BS Undergraduate degree and a minimum of 6 years of clinical research coordination experience, or equivalent combination of education and experience.

Demonstrated ability to lead in an environment of rapid change

English fluency (ability to read, write, speak)

2 years experience managing staff

PREFERRED QUALIFICATIONS

Oncology clinical trial management experience

Clinical Research Certification

About the Department

The Masonic Cancer Center (MCC) is an NCI-designated Comprehensive Cancer Center dedicated to cancer research, education, and patient care for the citizens of Minnesota and the surrounding region. Since the time of the first award in 1997, there has been consistent growth of the membership and research base, enabling our center to further advance our knowledge and enhance care for our catchment area. We are driven to be the choice academic healthcare environment for patients, clinicians, scientists and students who seek exceptional, compassionate, precision cancer therapy; innovative clinical trials and prevention programs; cutting-edge research opportunities; and outstanding advanced education.

Pay and Benefits

Pay Range: $95,000 - $110,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment, Hybrid

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the

time, the initial pay may not reach the maximum of the range. This approach ensures

that compensation reflects the value and unique contributions of each candidate while

maintaining equity within our organization. As part of our commitment to fair and

equitable compensation, please be aware that the salary offered to incoming candidates

will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail jobcentr@umn.edu.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nations most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.